Overview

If the problem persists, contact Support for additional assistance.  You might be using paper of the wrong size, thickess, or type. Use paper of the correct size, thickness, or type For details, see  Supported Paper  . Paper type might be set up incorrectly in the print driver. Ensure that the paper type is set correctly in the driver and that the paper is loaded in the correct tray For details, see  Supported Paper  . Paper might be loaded in the wrong tray. Ensure that paper is loaded into the correct tray For details, refer to  Supported Paper  . Tray might be loaded with mixed paper. Load the tray with only one type and size of paper.