Overview
Clear the Paper Jam in Areas 12, 13, 20, and the Signature Booklet Maker (SBM)
Open, Then Close the Finisher Top Cover
Clear the Fault in the Printer Fault Clearance Window
Power the Printer Off and On
As a Temporary Solution: Use the Output Tray or the Finisher With Jobs That Will Not Require the Signature Booklet Maker (SBM)
Fault Codes
p12-400, p12400, p12-401, p12401