Overview

Make sure remote services is set up correctly. Verify that the domain name and the DNS settings are correct.. Verify the TLS version is not TLS 1.3 only.  Determine the Software (Firmware) Version Installed on the Device to make sure the software version level is 120.xxx.003.20002 or higher Update the Printer Software (Firmware) as required.  See the  Related Content  for the latest version. If the problem persists, contact Support for additional assistance. Update Firmware for AltaLink B81XX