Overview

If the device uses the Xerox Device Certificate, and users attempt to access the device using the Embedded Web Server, an error message can appear in their Web browser To ensure that error messages do not appear, in the Web browsers of all users, install the Device Root Certificate Authority. Note : Each browser provides a method of temporarily overriding the untrusted certificate warning when connecting to a Xerox device Web page This exception process may not work in some browsers when using the Remote Control Panel The browser may appear unable to connect to the Remote Control Panel for the device Some browsers can fail to connect to the device Remote Control Panel To resolve this issue, install the device certificate. Follow the instructions for a personal computer or multiple computers or servers, whichever is required.      To install a Device Root Certificate Authority to multiple computers using an application: To configure a chain of trust for an organization: Login as Administrator at the Embedded Web Server (EWS) For additional information, click on  Access and Login or Logout as System Administrator at the Control Panel or Embedded Web Server (EWS).    In the Embedded Web Server, click Properties → Security . Click Certificates . Click Security Certificates . To save the file to your computer, click Download the Device Root Certificate Authority . Install the file in your Web browser certificate store location For details, refer to your Web browser help.  Note : Windows users: Install the certificate in each browser that is used to connect to a Xerox device. Mac users: Install the certificate using the KeyChain application. You can download the Device Root Certificate Authority from the HTTP page at Properties → Connectivity → Protocols → HTTP . Windows users: Install the certificate in each browser that is used to connect to a Xerox device. Mac users: Install the certificate using the KeyChain application. You can download the Device Root Certificate Authority from the HTTP page at Properties → Connectivity → Protocols → HTTP . Logout as Administrator at the EWS.  Contact your IT department about the method for updating multiple browsers or operating systems simultaneously. Download the Device Root Certificate Authority from the Security Certificates page in the Embedded Web Server. Login as Administrator at the Embedded Web Server (EWS) For additional information, click on  Access and Login or Logout as System Administrator at the Control Panel or Embedded Web Server (EWS).   In the Embedded Web Server, click Properties → Security . Click Certificates . Click Security Certificates .  Click Download the Device Root Certificate Authority . Login as Administrator at the Embedded Web Server (EWS) For additional information, click on  Access and Login or Logout as System Administrator at the Control Panel or Embedded Web Server (EWS).   In the Embedded Web Server, click Properties → Security . Click Certificates . Click Security Certificates .  Click Download the Device Root Certificate Authority . Send the certificate to your IT department for distribution. Continue to the Configure a Chain of Trust for an Organization section.   Contact your IT department about the method for obtaining a Certificate Signing Request (CSR) A CSR is needed for each device that is signed by the root certificate for your organization. Download aCSR from the Security Certificates page in the Embedded Web Server. In the Embedded Web Server, click Properties → Security . Click Certificates . Click Security Certificates . Click Create Certificate Signing Request (CSR) . On the Create Certificate Signing Request (CSR) page, type information and make selections, as needed. Click Finish . In the Embedded Web Server, click Properties → Security . Click Certificates . Click Security Certificates . Click Create Certificate Signing Request (CSR) . On the Create Certificate Signing Request (CSR) page, type information and make selections, as needed. Click Finish . Process the CSR using the certificate signing server for your IT department. Install the resulting signed device certificate onto each Xerox device. Logout as Administrator at the EWS.