Overview

Google will be requiring Gmail account users, when Scanning to Email, to use Google App Password.  Without the Google App Password, the printer will cease to send emails, causing the user to believe there is an issue with the printer.  Google will no longer support the use of third-party apps or devices to sign in to your Google Account using only your username and password For additional information and to setup the Google App Password see the  Related Content . Once the App Password is created, enter the 16 digit code (without spaces) in place of the current scan to email SMTP authentication password. If the problem persists, contact Support for additional assistance. Set Allow Less Secure Apps to ON when Scanning to Gmail Check for Additional Fault Codes Make Sure the SMTP Server Settings are Configured Correctly Make Sure the DNS Servers are Entered Correctly into CentreWare Internet Services (CWIS) Bustled or External Fiery: Configure the DNS Settings on Fiery Configure Machine Email Address Must Match SMTP Authentication Login Account From Address and Machine Email Address Used by the Device Must Match Power Off the Printer and Attached External or Integrated Print Server Google Password App Requirement for Gmail