Overview

Make sure the printer is placed on a level, solid, non-vibrating surface. Open door A. Remove the toner cartridge. Remove the imaging unit. WARNING Potential Damage: Do not expose the color imaging kit and black imaging unit to direct light for more than 10 minutes Extended exposure to light may cause print quality problems. WARNING: Do not touch the photoconductor drum Doing so may affect the quality of future print jobs. Remove the jammed paper. CAUTION HOT SURFACE: The inside of the printer might be hot To reduce the risk of injury from a hot component, allow the surface to cool before touching it. Note: Make sure that all paper fragments are removed. Insert the imaging unit. Note : Use the arrows inside the printer as guides. Insert the toner cartridge. Close door A. If the problem persists, contact Support for additional assistance.