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Make sure the printer is placed on a level, solid, non-vibrating surface. Open Door A. CAUTION—HOT SURFACE: The inside of the printer might be hot To reduce the risk of injury from a hot component, allow the surface to cool before touching it. Warning—Potential Damage: To prevent damage from electrostatic discharge, touch any exposed metal frame of the printer before accessing or touching interior areas of the printer. Remove the jammed paper from any of the following areas: Note: Make sure that all paper fragments are removed. Fuser area: Below the fuser area: Duplex unit: Close Door A. If the problem persists, contact Support for additional assistance.
231.15, 23115, 231-15
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