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A custom bug ID has been generated as the vendor did not provide one: f0ec618aa112
If a vCenter Single Sign-On domain contains a capitalization such as [email protected] or [email protected] , upgrades to vCenter Server 8.0 Update 1 might fail with the error Exception occurred in postInstallHook . In the vSphere Client, you see an error such as wcp service failed to start . In the PatchRunner.log , you see an error such as An error occurred while starting service 'wcp' . In the wcpsvc.log , you see the following errors: Failed to parse VC JWKS: invalid character '<' looking for beginning of value or Unable to get VC public key configuration : invalid character '<' looking for beginning of value . After such failure, you must restore vCenter from a backup or revert from a snapshot.
See VMware knowledge base article 92436.
https://kb.vmware.com/s/article/92436
https://techdocs.broadcom.com/us/en/vmware-cis/vsphere/vsphere/8-0/release-notes/vcenter-server-update-and-patch-release-notes/vsphere-vcenter-server-801-release-notes.html
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