BugZero | VMware vCenter BugID 1c85aec6fb3f - VMware NSX installation or upgrade in a vSphere en...

VMware vCenter - Defect ID: 1c85aec6fb3f

VMware NSX installation or upgrade in a vSphere environment with DPUs might fail with a connectivity error

VMware vCenter - Defect ID: 1c85aec6fb3f

VMware NSX installation or upgrade in a vSphere environment with DPUs might fail with a connectivity error

Last updated on May 7th, 2026

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Severity: N/A

Community: N/A

Lifecycle: N/A

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Bug Details

Status: Known
Impact Category: Networking Issues
Workaround Available:

Description

Disclaimer

A custom bug ID has been generated as the vendor did not provide one: 1c85aec6fb3f

Overview

An intermittent timing issue on the ESXi host side might cause NSX installation or upgrade in a vSphere environment with DPUs to fail. In the nsxapi.log file you see logs such as Failed to get SFHC response. MessageType MT_SOFTWARE_STATUS .

Workaround

Wait for 10 min and retry the NSX install or upgrade.

Bug URLs

https://techdocs.broadcom.com/us/en/vmware-cis/vsphere/vsphere/8-0/release-notes/vcenter-server-update-and-patch-release-notes/vsphere-vcenter-server-801-release-notes.html https://techdocs.broadcom.com/us/en/vmware-cis/vsphere/vsphere/8-0/release-notes/vcenter-server-update-and-patch-release-notes/vsphere-vcenter-server-80a-release-notes.html https://techdocs.broadcom.com/us/en/vmware-cis/vsphere/vsphere/8-0/release-notes/vcenter-server-update-and-patch-release-notes/vsphere-vcenter-server-80b-release-notes.html https://techdocs.broadcom.com/us/en/vmware-cis/vsphere/vsphere/8-0/release-notes/vcenter-server-update-and-patch-release-notes/vsphere-vcenter-server-80c-release-notes.html https://techdocs.broadcom.com/us/en/vmware-cis/vsphere/vsphere/8-0/release-notes/vcenter-server-update-and-patch-release-notes/vsphere-vcenter-server-80u1a-release-notes.html https://techdocs.broadcom.com/us/en/vmware-cis/vsphere/vsphere/8-0/release-notes/vcenter-server-update-and-patch-release-notes/vsphere-vcenter-server-80u1b-release-notes.html https://techdocs.broadcom.com/us/en/vmware-cis/vsphere/vsphere/8-0/release-notes/vcenter-server-update-and-patch-release-notes/vsphere-vcenter-server-80u1c-release-notes.html https://techdocs.broadcom.com/us/en/vmware-cis/vsphere/vsphere/8-0/release-notes/vcenter-server-update-and-patch-release-notes/vsphere-vcenter-server-80u1d-release-notes.html https://techdocs.broadcom.com/us/en/vmware-cis/vsphere/vsphere/8-0/release-notes/vcenter-server-update-and-patch-release-notes/vsphere-vcenter-server-80u1e-release-notes.html https://techdocs.broadcom.com/us/en/vmware-cis/vsphere/vsphere/8-0/release-notes/vmware-vsphere-80-release-notes.html

Change history

2025-11-05 changed to Known

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VMware vCenter - Defect ID: 1c85aec6fb3f

VMware NSX installation or upgrade in a vSphere environment with DPUs might fail with a connectivity error

VMware vCenter - Defect ID: 1c85aec6fb3f

VMware NSX installation or upgrade in a vSphere environment with DPUs might fail with a connectivity error

Last updated on May 7th, 2026

BugZero Risk Score0.0 Coming soon

Bug Details

Disclaimer

Overview

Workaround

Bug URLs

Links

Top VMware vCenter Defects

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