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A custom bug ID has been generated as the vendor did not provide one: 1ce17d034f1d
If hardware support manager is unavailable for a cluster that you manage with a single image, where a firmware and drivers addon is selected and vSphere HA is enabled, the vSphere HA functionality is impacted. You may experience the following errors. Configuring vSphere HA on a cluster fails. Cannot complete the configuration of the vSphere HA agent on a host: Applying HA VIBs on the cluster encountered a failure. Remediating vSphere HA fails: A general system error occurred: Failed to get Effective Component map. Disabling vSphere HA fails: Delete Solution task failed. A general system error occurred: Cannot find hardware support package from depot or hardware support manager. Reconnect the hardware support manager to vCenter Server. Select a cluster from the Hosts and Cluster menu. Select the Configure tab. Under Services, click vSphere Availability. Re-enable vSphere HA. If the hardware support manager is permanently unavailable, perform the following steps. Remove the hardware support manager and the hardware support package from the image specification Re-enable vSphere HA. Select the Updates tab. Click Edit . Remove the firmware and drivers addon and click Save.
If the hardware support manager is temporarily unavailable, perform the following steps
https://techdocs.broadcom.com/us/en/vmware-cis/vsphere/vsphere/7-0/release-notes/vcenter-server-update-and-patch-release-notes/vsphere-vcenter-server-70u3v-release-notes.html https://techdocs.broadcom.com/us/en/vmware-cis/vsphere/vsphere/7-0/release-notes/vcenter-server-update-and-patch-releases/vsphere-vcenter-server-70u3l-release-notes.html https://techdocs.broadcom.com/us/en/vmware-cis/vsphere/vsphere/7-0/release-notes/vcenter-server-update-and-patch-releases/vsphere-vcenter-server-70u3m-release-notes.html https://techdocs.broadcom.com/us/en/vmware-cis/vsphere/vsphere/7-0/release-notes/vcenter-server-update-and-patch-releases/vsphere-vcenter-server-70u3n-release-notes.html https://techdocs.broadcom.com/us/en/vmware-cis/vsphere/vsphere/7-0/release-notes/vcenter-server-update-and-patch-releases/vsphere-vcenter-server-70u3o-release-notes.html https://techdocs.broadcom.com/us/en/vmware-cis/vsphere/vsphere/7-0/release-notes/vcenter-server-update-and-patch-releases/vsphere-vcenter-server-70u3p-release-notes.html https://techdocs.broadcom.com/us/en/vmware-cis/vsphere/vsphere/7-0/release-notes/vcenter-server-update-and-patch-releases/vsphere-vcenter-server-70u3q-release-notes.html https://techdocs.broadcom.com/us/en/vmware-cis/vsphere/vsphere/7-0/release-notes/vcenter-server-update-and-patch-releases/vsphere-vcenter-server-70u3r-release-notes.html https://techdocs.broadcom.com/us/en/vmware-cis/vsphere/vsphere/7-0/release-notes/vcenter-server-update-and-patch-releases/vsphere-vcenter-server-70u3s-release-notes.html https://techdocs.broadcom.com/us/en/vmware-cis/vsphere/vsphere/7-0/release-notes/vcenter-server-update-and-patch-releases/vsphere-vcenter-server-70u3u-release-notes.html https://techdocs.broadcom.com/us/en/vmware-cis/vsphere/vsphere/7-0/release-notes/vcenter-server-update-and-patch-releases/vsphere-vcenter-server-70u3w-release-notes.html
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