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When the policy “Allow time zone redirection” is enabled on the guest VM and a horizon client creates a RDSH session using Blast or PCoIP. The Explorer process crashes repeatedly. This can be verified with Task Manager.Visually, The user may notice that the Guest desktop does not show the taskbar or the Guest desktop display flickers.
This article provides a temporary workaround to stop the crash of explorer.exe.
This issue exists in Microsoft’s layer on Windows 11 (RDSH install, Single/Multi session) and cannot be fixed from VMware side. We have informed Microsoft about this issue and are working with them.
Time zone redirection will stop working after applying the resolution, i.e. client time will not be synced to the guest VM.
We recommend turning off the GPO policy for time zone redirection.Procedure to turn off Time Zone Redirection: On the Active Directory server, open the Group Policy Management Console.Expand your domain and Group Policy Objects.Right-click the GPO that you created for the group policy settings and select Edit.In the Group Policy Management Editor, navigate to Computer Configuration > Policies > Administrative Templates > Windows Components > Remote Desktop Services > Remote Desktop Session Host > Device and Resource Redirection.Disable the setting Allow time zone redirection
You may select RDP protocol from Horizon client to access the VM with symptoms.
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