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You are unable to connect to vRealize Log Insight as services are not started, or the virtual machine hangs on bootUpon opening the console to the virtual machine, you notice the message: Network Service has failed to start.Follow steps 1-5 of How to reset the root password in vRealize Log Insight (53649) to get into Single User Mode Running the following command, you notice high disk usage on the root partition of /dev/sda-x (where x is typically 4 or 5) df -h Running the following command, you notice high disk usage on the Apache Tomcat Log directory du -hc /usr/lib/loginsight/application/3rd_party/apache-tomcat-*/logs
This article provides steps to reduce the sizes of localhost_access_log.[DATE].txt files
This issue is caused by the localhost_access_log.[DATE].txt files not being deleted (or they are rolled, but a large number of old files are kept) which causes a full root partition.
This issue is resolved in vRealize Log Insight 8.4.1, which can be downloaded from Customer Connect.
To workaround the issue: In single user mode (steps 1-5 of How to reset the root password in vRealize Log Insight (53649), run the following command to remove the excess logs rm /usr/lib/loginsight/application/3rd_party/apache-tomcat-*/logs/localhost_access_log* . Exit Single User mode and reboot the VM reboot -f SSH to the node as rootUsing a text editor, open the localhost_access_log configuration file located at /usr/lib/loginsight/application/etc/3rd_config/server.xmlFind the line starting with <Valve className="org.apache.catalina.valves.AccessLogValve and add maxDays="4" as the last parameter Note: After the changes, the entire line should look like this:<Valve className="org.apache.catalina.valves.AccessLogValve" directory="logs" pattern="%h %{X-Forwarded-For}i %l %u %t &quot;%r&quot; %s %b &quot;%{User-Agent}i&quot;" resolveHosts="false" prefix="localhost_access_log" suffix=".txt" maxDays="4" /> Save and exit the fileRestart the Log Insight service service loginsight restart Repeat steps 1-7 on all affected nodes in the vRealize Log Insight cluster.
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