Operational Defect Database

BugZero found this defect 523 days ago.

Veeam | kb4369

Error Installing Veeam Data Mover service Error: mkdir: cannot create directory ‘/opt/veeam’: Permission denied

Last update date:

12/14/2022

Affected products:

Veeam Backup & Replication

Affected releases:

11

Fixed releases:

No fixed releases provided.

Description:

Challenge

When adding a Linux Server to Veeam Backup & Replication using a non-root account and not enabling the "Elevate account privileges automatically" option, the following error is shown: Error Installing Veeam Data Mover service Error: mkdir: cannot create directory ‘/opt/veeam’: Permission denied

Cause

This error occurs when the account specified on the SSH Connection page of the 'edit Linux server' wizard is not root or a non-root account with the "Elevate account privileges automatically" option enabled, either is required for the persistent Veeam Data Mover service to be installed.

Solution

Key Points The installation of the persistent Veeam Data Mover service, while recommended, is only strictly required if the Linux server will be used as a Hardened Repository or as a Backup Proxy. If the Linux server is not used for either of those purposes, the error regarding the failure to install the Veeam Data Mover service when using a non-root account without elevation may be disregarded. If the persistent Veeam Data Mover service cannot be installed on the Linux server, a non-persistent Data Mover agent will be uploaded to the /tmp/ folder and run via an SSH connection each time Veeam Backup & Replication interacts with the Linux Server.Note: Use of the non-persistent Data Movers requires that perl be installed. For more information regarding Veeam Data Movers, please review: Veeam Backup & Replication User Guide: Veeam Data Movers

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Status

Solved

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