BugZero | Veeam BugID kb4824 - "4BDN: Connected Salesforce Org already exists"

Veeam - Defect ID: kb4824

"4BDN: Connected Salesforce Org already exists"

Veeam - Defect ID: kb4824

"4BDN: Connected Salesforce Org already exists"

Last updated on July 20th, 2026

BugZero Risk Score
9.8 High

Overall: 9.8

Severity: 10.0

Community: 8.9

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Bug Details

Description

Challenge

When attempting to add a Salesforce sandbox to an on-premise installation of Veeam Backup for Salesforce, the following error occurs: 4BDN: Connected Salesforce Org already exists.

Cause

This occurs when the sandbox being added has the same name as a Salesforce sandbox that was previously added to Veeam Backup for Salesforce. This often occurs when a sandbox is refreshed. When a Salesforce sandbox is refreshed, the following occurs: The sandbox organization name stays the same. A new sandbox Organization ID is created. Because the sandbox name does not change, but the Organization ID does, Veeam Backup for Salesforce cannot continue the existing backup or add the sandbox as a new organization.

Solution

The solution to this issue depends on whether the existing backups of the Salesforce sandbox need to be retained. The choice is whether to retain the backups or keep the sandbox's existing name.

Change history

2026-07-20 Added: 3.0, 3.1.2, 3.1.1

2026-07-20 Removed: ALL

2026-07-20 Added: 3.1.1, 3.1.2, 3.0

2026-07-20 Removed: ALL

2026-03-02 Added: 1.0, 3.0, 3.1.2, 2.1, 3.1.1, 2.0

2026-03-02 Removed: ALL

2026-03-02 Added: 1.0, 2.1, 2.0, 3.1.2, 3.1.1, 3.0

2026-03-02 Removed: ALL

2026-03-02 Added: 2.0, 1.0, 2.1, 3.1.1, 3.1.2, 3.0

2026-03-02 Removed: ALL

2026-03-02 Added: 2.1, 3.1.1, 1.0, 3.1.2, 2.0, 3.0

2026-03-02 Removed: ALL

2026-03-02 Added: 1.0, 3.1.2, 2.1, 3.1.1, 3.0, 2.0

2026-03-02 Removed: ALL

2026-03-02 Added: 2.1, 3.0, 2.0, 3.1.2, 3.1.1, 1.0

2026-03-02 Removed: ALL

2026-03-02 Added: 3.0, 2.1, 2.0, 3.1.2, 3.1.1, 1.0

2026-03-02 Removed: ALL

2026-03-02 Added: 3.1.1, 3.0, 2.0, 2.1, 3.1.2, 1.0

2026-03-02 Removed: ALL

2026-03-02 Added: 3.1.1, 2.0, 3.1.2, 3.0, 2.1, 1.0

2026-03-02 Removed: ALL

2026-03-02 Added: 3.0, 3.1.1, 2.0, 3.1.2, 1.0, 2.1

2026-03-02 Removed: ALL

2026-03-02 Added: 3.1.1, 2.1, 3.0, 2.0, 1.0, 3.1.2

2026-03-02 Removed: ALL

2026-03-02 Added: 1.0, 3.0, 3.1.1, 2.0, 2.1, 3.1.2

2026-03-02 Removed: ALL

2026-03-02 Added: 3.1.2, 1.0, 2.1, 3.1.1, 3.0, 2.0

2026-03-02 Removed: ALL

2026-03-02 Added: 1.0, 3.1.1, 2.0, 3.1.2, 3.0, 2.1

2026-03-02 Removed: ALL

2026-03-02 Added: 3.1.1, 1.0, 2.0, 3.1.2, 2.1, 3.0

2026-03-02 Removed: ALL

2026-03-02 Added: 3.1.2, 2.0, 3.0, 1.0, 2.1, 3.1.1

2026-03-02 Removed: ALL

2026-03-02 Added: 2.1, 3.1.2, 3.1.1, 1.0, 3.0, 2.0

2026-03-02 Removed: ALL

2026-03-02 Added: 3.0, 1.0, 2.1, 3.1.1, 2.0, 3.1.2

2026-03-02 Removed: ALL

2026-03-02 Added: 3.1.1, 1.0, 2.1, 2.0, 3.1.2, 3.0

2026-03-02 Removed: ALL

2026-03-02 Added: 2.0, 1.0, 3.1.1, 3.0, 2.1, 3.1.2

2026-03-02 Removed: ALL

2026-03-02 Added: 3.1.1, 2.0, 3.1.2, 2.1, 1.0, 3.0

2026-03-02 Removed: ALL

2026-03-02 Added: 3.1.1, 3.1.2, 2.0, 1.0, 3.0, 2.1

2026-03-02 Removed: ALL

2026-03-02 Added: 2.0, 3.0, 2.1, 1.0, 3.1.1, 3.1.2

2026-03-02 Removed: ALL

2026-03-02 Added: 3.1.2, 2.1, 3.1.1, 1.0, 3.0, 2.0

2026-03-02 Removed: ALL

2026-03-02 Added: 1.0, 3.1.2, 3.1.1, 2.1, 3.0, 2.0

2026-03-02 Removed: ALL

2026-03-02 Added: 1.0, 2.1, 3.1.1, 3.0, 3.1.2, 2.0

2026-03-02 Removed: ALL

2026-03-02 Added: 3.1.1, 1.0, 3.0, 2.1, 2.0, 3.1.2

2026-03-02 Removed: ALL

2026-03-02 Added: 2.1, 3.1.1, 3.1.2, 1.0, 3.0, 2.0

2026-03-02 Removed: ALL

2026-03-02 Added: 2.1, 2.0, 1.0, 3.1.1, 3.1.2, 3.0

2026-03-02 Removed: ALL

2026-03-02 Added: 2.0, 3.1.2, 3.1.1, 2.1, 3.0, 1.0

2026-03-02 Removed: ALL

2026-03-02 Added: 3.1.1, 2.1, 3.1.2, 1.0, 2.0, 3.0

2026-03-02 Removed: ALL

2026-03-02 Added: 1.0, 2.0, 2.1, 3.1.1, 3.0, 3.1.2

2026-03-02 Removed: ALL

2026-03-02 Added: 2.0, 3.0, 3.1.2, 2.1, 3.1.1, 1.0

2026-03-02 Removed: ALL

2026-03-02 Added: 3.0, 1.0, 3.1.2, 3.1.1, 2.0, 2.1

2026-03-02 Removed: ALL

2026-03-02 Added: 2.0, 3.1.1, 2.1, 1.0, 3.0, 3.1.2

2026-03-02 Removed: ALL

2026-03-02 Added: 3.1.2, 3.1.1, 3.0, 2.1, 1.0, 2.0

2026-03-02 Removed: ALL

2026-03-02 Added: 3.1.2, 2.1, 1.0, 3.1.1, 3.0, 2.0

2026-03-02 Removed: ALL

2026-03-02 Added: 2.1, 3.0, 3.1.1, 3.1.2, 1.0, 2.0

2026-03-02 Removed: ALL

2026-03-02 Added: 3.0, 2.1, 3.1.2, 2.0, 1.0, 3.1.1

2026-03-02 Removed: ALL

2026-03-02 Added: 2.0, 1.0, 3.1.2, 3.1.1, 2.1, 3.0

2026-03-02 Removed: ALL

2026-03-02 Added: 3.1.2, 2.0, 1.0, 3.1.1, 2.1, 3.0

2026-03-02 Removed: ALL

2026-03-02 Added: 2.0, 1.0, 3.1.1, 3.0, 2.1, 3.1.2

2026-03-02 Removed: ALL

2026-03-02 Added: 2.0, 1.0, 2.1, 3.1.2, 3.1.1, 3.0

2026-03-02 Removed: ALL

2026-03-02 Added: 2.0, 3.0, 3.1.1, 3.1.2, 2.1, 1.0

2026-03-02 Removed: ALL

2026-03-02 Added: 3.1.1, 1.0, 2.0, 3.0, 2.1, 3.1.2

2026-03-02 Removed: ALL

2026-03-02 Added: 3.0, 1.0, 2.0, 3.1.1, 2.1, 3.1.2

2026-03-02 Removed: ALL

2026-03-02 Added: 3.1.1, 1.0, 3.0, 2.0, 3.1.2, 2.1

2026-03-02 Removed: ALL

2026-03-02 Added: 3.1.2, 3.0, 2.0, 1.0, 2.1, 3.1.1

2026-03-02 Removed: ALL

2026-03-02 Added: 3.0, 2.0, 1.0, 2.1, 3.1.1, 3.1.2

2026-03-02 Removed: ALL

2026-03-02 Added: 1.0, 3.0, 2.0, 3.1.1, 3.1.2, 2.1

2026-03-02 Removed: ALL

2026-03-02 Added: 2.1, 3.0, 2.0, 3.1.1, 3.1.2, 1.0

2026-03-02 Removed: ALL

2026-03-02 Added: 2.0, 3.1.2, 2.1, 3.0, 1.0, 3.1.1

2026-03-02 Removed: ALL

2026-03-02 Added: 3.1.1, 2.1, 3.0, 3.1.2, 2.0, 1.0

2026-03-02 Removed: ALL

2026-03-02 Added: 3.0, 2.1, 1.0, 3.1.1, 3.1.2, 2.0

2026-03-02 Removed: ALL

2026-03-02 Added: 3.0, 3.1.1, 1.0, 2.0, 3.1.2, 2.1

2026-03-02 Removed: ALL

2026-03-02 Added: 1.0, 2.0, 3.1.2, 3.1.1, 3.0, 2.1

2026-03-02 Removed: ALL

2026-03-02 Added: 3.1.2, 2.0, 2.1, 3.0, 1.0, 3.1.1

2026-03-02 Removed: ALL

2026-03-02 Added: 3.0, 3.1.2, 1.0, 2.1, 2.0, 3.1.1

2026-03-02 Removed: ALL

2026-03-02 Added: 3.1.1, 3.0, 2.1, 2.0, 3.1.2, 1.0

2026-03-02 Removed: ALL

2026-03-02 Added: 1.0, 3.1.1, 2.0, 3.1.2, 2.1, 3.0

2026-03-02 Removed: ALL

2026-03-02 Added: 3.1.2, 2.0, 3.0, 3.1.1, 2.1, 1.0

2026-03-02 Removed: ALL

2026-03-02 Added: 2.0, 3.1.1, 3.0, 2.1, 3.1.2, 1.0

2026-03-02 Removed: ALL

2026-03-02 Added: 2.0, 2.1, 3.0, 3.1.1, 3.1.2, 1.0

2026-03-02 Removed: ALL

2026-03-02 Added: 3.0, 2.0, 2.1, 3.1.1, 1.0, 3.1.2

2026-03-02 Removed: ALL

2026-03-02 Added: 2.0, 2.1, 3.1.2, 3.0, 3.1.1, 1.0

2026-03-02 Removed: ALL

2026-03-02 Added: 2.1, 1.0, 3.1.2, 3.0, 2.0, 3.1.1

2026-03-02 Removed: ALL

2026-03-02 Added: 3.1.2, 2.1, 3.1.1, 1.0, 2.0, 3.0

2026-03-02 Removed: ALL

2026-03-02 Added: 3.0, 3.1.2, 2.0, 3.1.1, 2.1, 1.0

2026-03-02 Removed: ALL

2026-03-02 Added: 3.0, 3.1.2, 3.1.1, 2.1, 1.0, 2.0

2026-03-02 Removed: ALL

2026-03-02 Added: 3.1.2, 1.0, 3.0, 2.0, 2.1, 3.1.1

2026-03-02 Removed: ALL

2026-03-02 Added: 3.1.1, 3.1.2, 2.1, 3.0, 2.0, 1.0

2026-03-02 Removed: ALL

2026-03-02 Added: 3.0, 3.1.1, 3.1.2, 2.0, 1.0, 2.1

2026-03-02 Removed: ALL

2026-03-02 Added: 3.1.2, 3.1.1, 3.0, 2.0, 1.0, 2.1

2026-03-02 Removed: ALL

2026-03-02 Added: 2.0, 3.1.1, 1.0, 3.0, 2.1, 3.1.2

2026-03-02 Removed: ALL

2026-03-02 Added: 3.1.2, 3.1.1, 2.1, 3.0, 2.0, 1.0

2026-03-02 Removed: ALL

2026-03-02 Added: 2.1, 2.0, 3.0, 3.1.2, 1.0, 3.1.1

2026-03-02 Removed: ALL

2026-03-02 Added: 3.1.2, 3.2, 1.0, 2.1, 3.1.1, 2.0, 3.0

2026-03-02 Removed: ALL

2026-03-02 Added: 3.2, 3.1.2, 3.1.1, 1.0, 2.1, 3.0, 2.0

2026-03-02 Removed: ALL

2026-03-02 Added: 2.1, 3.1.1, 3.2, 3.0, 1.0, 3.1.2, 2.0

2026-03-02 Removed: ALL

2026-03-02 Added: ALL

2026-03-02 Added: 2.1, 1.0, 3.1.1, 3.0, 3.1.2, 2.0

2026-03-02 Removed: ALL

Relevant Products

Click on a version to see all relevant bugs

Affected versions:3.1.1, 3.1.2, 3.0

Fixed versions: No known fixed versions

Relevant Products

Click on a version to see all relevant bugs

Affected versions:3.1.1, 3.1.2, 3.0

Fixed versions: No known fixed versions

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Veeam - Defect ID: kb4824

"4BDN: Connected Salesforce Org already exists"

Veeam - Defect ID: kb4824

"4BDN: Connected Salesforce Org already exists"

Last updated on July 20th, 2026

BugZero Risk Score9.8 High

Bug Details

Challenge

Cause

Solution

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BugZero Risk Score
9.8 High