BugZero | Veeam BugID kb2323 - Troubleshooting Certificate and Connection Errors ...

Veeam - Defect ID: kb2323

Troubleshooting Certificate and Connection Errors in Cloud Connect

Veeam - Defect ID: kb2323

Troubleshooting Certificate and Connection Errors in Cloud Connect

Last updated on November 7th, 2024

BugZero Risk Score
9.7 High

Overall: 9.7

Severity: 10.0

Community: 8.3

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Bug Details

Views: 8

Description

Challenge

When adding a Service Provider on the tenant's Veeam Backup & Replication, either of the following errors occurs: Certificate validation failed. Unable to connect to the service provider. Certificate validation failed. Authentication failed because the remote party has closed the transport stream.

Solution

Veeam Support engineers are only able to assist with the isolation of certificate problems. Veeam Support is unable to assist in generating, altering, importing, exporting, or installing SSL certificates. Please refer to your SSL certificate provider for more information on certificate processes.

More Information

For more information on Certificate Signing Request (CSR), please read: Veeam Blog: Generate and install SSL Certificates on Microsoft Windows For more information about Veeam Cloud Connect component communication and the ports used, please refer to the Veeam Cloud Connect User Guide.

Change history

No changes to display

2024-11-07 Added: 11, 12.2, 12.3, 9.0, 9.5, 12, 10

2024-11-07 Added: 13, 12.3.2

2024-11-07 Removed: 10

2024-11-07 Added: 12.3.1, 13, 12.3.2

2024-11-07 Added: 12.3.1, 12.3.2, 13

2024-11-07 Added: 12.3.2, 13, 12.3.1

2024-11-07 Added: 12.3.2, 13

2024-11-07 Removed: 10

2024-11-07 Added: 13, 12.3.2

2024-11-07 Removed: 10

2024-11-07 Added: 13, 12.3.2

2024-11-07 Removed: 10

2024-11-07 Added: 13, 12.3.2

2024-11-07 Removed: 10

2024-11-07 Added: 12.3.2, 13

2024-11-07 Removed: 10

2024-11-07 Added: 12.3.2, 13

2024-11-07 Removed: 10

2024-11-07 Added: 12.3.2, 13

2024-11-07 Removed: 10

2024-11-07 Added: 12.3.2, 13

2024-11-07 Removed: 10

2024-11-07 Added: 12.3.2, 13

2024-11-07 Removed: 10

2024-11-07 Added: 12.3.2, 13

2024-11-07 Removed: 10

2024-11-07 Added: 13, 12.3.2

2024-11-07 Removed: 10

2024-11-07 Added: 13, 12.3.2

2024-11-07 Removed: 10

2024-11-07 Added: 13, 12.3.2

2024-11-07 Removed: 10

2024-11-07 Added: 13, 12.3.2

2024-11-07 Removed: 10

2024-11-07 Added: 13, 12.3.2

2024-11-07 Removed: 10

2024-11-07 Added: 13, 12.3.2

2024-11-07 Removed: 10

2024-11-07 Added: 13, 12.3.2

2024-11-07 Removed: 10

2024-11-07 Added: 13, 12.3.2

2024-11-07 Removed: 10

2024-11-07 Added: 13, 12.3.2

2024-11-07 Removed: 10

2024-11-07 Added: 12.3.2, 13

2024-11-07 Removed: 10

2024-11-07 Added: 13, 12.3.2

2024-11-07 Removed: 10

2024-11-07 Added: 12.3.2, 13

2024-11-07 Removed: 10

2024-11-07 Added: 12.3.2, 13

2024-11-07 Removed: 10

2024-11-07 Added: 13, 12.3.2

2024-11-07 Removed: 10

2024-11-07 Added: 12.3.2, 13

2024-11-07 Removed: 10

2024-11-07 Added: 12.3.2, 13

2024-11-07 Removed: 10

2024-11-07 Added: 13, 12.3.2

2024-11-07 Removed: 10

2024-11-07 Added: 12.3.2, 13

2024-11-07 Removed: 10

2024-11-07 Added: 13, 12.3.2

2024-11-07 Removed: 10

2024-11-07 Added: 12.3.2, 13

2024-11-07 Removed: 10

2024-11-07 Added: 13, 12.3.2

2024-11-07 Removed: 10

2024-11-07 Added: 13, 12.3.2

2024-11-07 Removed: 10

2024-11-07 Added: 12.3.2, 13

2024-11-07 Removed: 10

2024-11-07 Added: 13, 12.3.2, 12.3.1

2024-11-07 Added: 12.3.2, 12.3.1, 13

2024-11-07 Added: 12.3.2, 13, 12.3.1

2024-11-07 Added: 12.3.1, 13, 12.3.2

2024-11-07 Added: 12.3.1, 12.3.2, 13

2024-11-07 Added: 12.3.2, 12.3.1, 13

2024-11-07 Added: 13, 12.3.2, 12.3.1

2024-11-07 Added: 12.3.2, 12.3.1, 13

Relevant Products

Click on a version to see all relevant bugs

Affected versions:12, 13, 12.3.2, 12.3, 11, 9.0, 12.2, 9.5

Fixed versions: No known fixed versions

Relevant Products

Click on a version to see all relevant bugs

Affected versions:12, 13, 12.3.2, 12.3, 11, 9.0, 12.2, 9.5

Fixed versions: No known fixed versions

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Veeam - Defect ID: kb2323

Troubleshooting Certificate and Connection Errors in Cloud Connect

Veeam - Defect ID: kb2323

Troubleshooting Certificate and Connection Errors in Cloud Connect

Last updated on November 7th, 2024

BugZero Risk Score9.7 High

Bug Details

Challenge

Solution

More Information

Top Veeam Defects

Ready to prevent the next vendor outage?

Links

BugZero Risk Score
9.7 High