Operational Defect Database

BugZero found this defect 2740 days ago.

Veeam | kb2232

How to resolve "Unable to connect to Enterprise Manager" error after the upgrade to Microsoft Windows Server 2016.

Last update date:

8/13/2020

Affected products:

Veeam Backup & Replication

Affected releases:

ALL

Fixed releases:

No fixed releases provided.

Description:

Challenge

Unable to connect or browse/restore items in Enterprise Manager after the Windows upgrade.

Cause

After the upgrade to Microsoft Windows Server 2016 the Netlogon service does not start and the "Startup type" is "Manual" instead of "Automatic".You can find more about the issue here: https://support.microsoft.com/en-us/kb/3201247 Note! The issue occurs if the SQL Database of Enterprise Manager is located on the remote site.

Solution

Start the Netlogon service Change the "Startup type" to "Automatic" Reboot the server

Additional Resources / Links

Original Vendor Announcement

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Status

Solved

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