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This article documents the process for gathering diagnostic logging from Veeam ONE.
Open the Veeam ONE Settings Utility Run: C:\Program Files\Common Files\Veeam\Veeam ONE Settings\VeeamOneSettings.exe In the lower-left corner, click Export Logs You will be prompted to select a location to export the logs to. (Exporting logs may take a while.)
Prior to Veeam ONE version 13, using the Export Logs option in the Veeam ONE Client's Help menu would only export log files related to the Veeam ONE Client. That is why this KB article documents collecting logs using the Veeam ONE Settings Utility instead. With the introduction of the unified log folder in Veeam ONE v13, the Veeam ONE Client's Export Logs function will now collect the same log bundle as the Veeam ONE Settings Utility.
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