BugZero | Veeam BugID kb1697 - VSS Errors Related to the 'NTDS' VSS Writer

Veeam - Defect ID: kb1697

VSS Errors Related to the 'NTDS' VSS Writer

Veeam - Defect ID: kb1697

VSS Errors Related to the 'NTDS' VSS Writer

Last updated on May 7th, 2025

BugZero Risk Score
9.6 High

Overall: 9.6

Severity: 10.0

Community: 7.3

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Bug Details

Views: 2

Description

Challenge

This article discusses an error that occurs due to VSS and Veeam's Guest Processing technique for Domain Controllers. It is relevant to all backup jobs for both virtual and physical Domain Controllers.

Solution

The actions listed in this section are to be performed within the OS of the DC that is having these issues. Attempt each of the following troubleshooting angles individually, testing the job after each.

More Information

Isolating VSS issue using Windows Server Backup As an isolation step, enable the Windows Server Backup feature within Server Manager. Then perform a full backup, including the system state. If this fails with a similar VSS error, there is likely an OS-level issue that will require deeper investigation. Veeam Support will do its best to assist with investigating and will be available to work with you and Microsoft Support.

Change history

2025-05-07 Added: 6.3, 2.1, 6.3.3, 6.3.2, 6.1, 5.0, 6.3.1, 2.2, 6.2, 6.0, 4.0, 2.0, 3.0.2, 13

2025-05-07 Removed: ALL

2025-05-07 Added: 7.0, 5.0, 12.2, 8.0, 6.5, 13, 6.1, 12.3.2, 11, 12.3.1, 12, 9.0, 10, 9.5, 12.3, 12.1

2025-05-07 Removed: ALL

2025-05-07 Added: 6.3.2, 2.2, 13, 2.1, 6.0, 6.2, 5.0, 4.0, 6.3, 2.0, 3.0.2, 6.1, 6.3.1, 6.3.3

2025-05-07 Removed: ALL

2025-05-07 Added: 5.0, 6.3.2, 13, 6.3.3, 6.1, 6.3, 6.0, 4.0, 2.1, 2.0, 2.2, 6.2, 3.0.2, 6.3.1

2025-05-07 Removed: ALL

2025-05-07 Added: 6.3.1, 6.3.2, 2.0, 6.1, 6.3, 5.0, 4.0, 2.1, 2.2, 6.2, 3.0.2, 6.3.3, 6.0, 13

2025-05-07 Removed: ALL

2025-05-07 Added: 2.0, 5.0, 6.3.3, 6.3, 6.3.1, 6.2, 3.0.2, 2.2, 2.1, 6.0, 13, 6.3.2, 4.0, 6.1

2025-05-07 Removed: ALL

2025-05-07 Added: 2.1, 6.3, 3.0.2, 6.0, 4.0, 6.1, 6.3.1, 13, 5.0, 2.2, 6.2, 6.3.2, 6.3.3, 2.0

2025-05-07 Removed: ALL

2025-05-07 Added: 6.0, 3.0.2, 6.3.1, 13, 2.1, 2.2, 6.3.3, 6.2, 5.0, 4.0, 6.3.2, 6.1, 2.0, 6.3

2025-05-07 Removed: ALL

2025-05-07 Added: 6.3, 5.0, 3.0.2, 6.0, 6.3.3, 6.2, 13, 6.3.2, 2.0, 6.1, 4.0, 2.1, 2.2, 6.3.1

2025-05-07 Removed: ALL

2025-05-07 Added: 4.0, 2.1, 6.0, 6.3, 2.0, 3.0.2, 6.1, 6.3.2, 6.2, 6.3.1, 5.0, 6.3.3, 2.2, 13

2025-05-07 Removed: ALL

2025-05-07 Added: 8.0, 6.1, 7.0, 5.0, 10, 6.5, 12.3.2, 12, 12.3, 12.1, 12.2, 12.3.1, 13, 11, 9.0, 9.5

2025-05-07 Removed: ALL

2025-05-07 Added: 5.0, 8.0, 12.3.2, 11, 6.1, 13, 10, 12.3.1, 12, 9.5, 9.0, 7.0, 6.5, 12.2, 12.3, 12.1

2025-05-07 Removed: ALL

2025-05-07 Added: 4.0, 6.3.1, 6.3, 6.3.2, 2.1, 5.0, 2.2, 2.0, 13, 6.2, 6.3.3, 6.0, 6.1, 3.0.2

2025-05-07 Removed: ALL

2025-05-07 Added: 13, 4.0, 6.1, 5.0, 6.3.1, 6.3.2, 6.0, 3.0.2, 6.3.3, 2.0, 2.2, 2.1, 6.2, 6.3

2025-05-07 Removed: ALL

2025-05-07 Added: 6.5, 12, 12.3, 12.3.1, 9.0, 12.2, 7.0, 9.5, 8.0, 13, 11, 5.0, 10, 12.1, 12.3.2, 6.1

2025-05-07 Removed: ALL

2025-05-07 Added: 6.2, 6.3, 6.0, 3.0.2, 13, 4.0, 6.3.1, 6.3.3, 5.0, 2.2, 6.3.2, 2.1, 6.1, 2.0

2025-05-07 Removed: ALL

2025-05-07 Added: 6.1, 12.2, 7.0, 12.3.2, 10, 9.0, 5.0, 13, 12.1, 12.3.1, 9.5, 8.0, 12.3, 11, 6.5, 12

2025-05-07 Removed: ALL

2025-05-07 Added: 11, 9.0, 7.0, 9.5, 12.3.2, 6.5, 10, 8.0, 12.2, 12.1, 13, 12.3.1, 12.3, 12, 6.1, 5.0

2025-05-07 Removed: ALL

2025-05-07 Added: ALL

Relevant Products

Click on a version to see all relevant bugs

Affected versions:6.1, 12.2, 7.0, 12.3.2, 10, 9.0, 5.0, 13, 12.1, 12.3.1, 9.5, 8.0, 12.3, 11, 6.5, 12

Fixed versions: No known fixed versions

Relevant Products

Click on a version to see all relevant bugs

Affected versions:6.1, 12.2, 7.0, 12.3.2, 10, 9.0, 5.0, 13, 12.1, 12.3.1, 9.5, 8.0, 12.3, 11, 6.5, 12

Fixed versions: No known fixed versions

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Veeam - Defect ID: kb1697

VSS Errors Related to the 'NTDS' VSS Writer

Veeam - Defect ID: kb1697

VSS Errors Related to the 'NTDS' VSS Writer

Last updated on May 7th, 2025

BugZero Risk Score9.6 High

Bug Details

Challenge

Solution

More Information

Top Veeam Defects

Ready to prevent the next vendor outage?

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BugZero Risk Score
9.6 High