BugZero | ServiceNow BugID PRB579246 - Role names are truncated when greater than 40 char...

ServiceNow - Defect ID: PRB579246

Role names are truncated when greater than 40 characters

ServiceNow - Defect ID: PRB579246

Role names are truncated when greater than 40 characters

Last updated on November 22nd, 2023

BugZero Risk Score
5.8 Medium

Overall: 5.8

Severity: 6.4

Community: 3.7

Lifecycle: 9.1

What is the BugZero Risk Score?

ServiceNow Integration

Learn more about where this data comes from

ServiceNow Integration

Learn more

Bug Scrub Advisor

Streamline upgrades with automated vendor bug scrubs

Bug Scrub Advisor

Learn more

BugZero Enterprise

Wish you caught this bug sooner? Get proactive today.

BugZero Enterprise

Learn more

Bug Details

Priority: Sev3
Article Views: 506
Affected Component: User Interface Customization
Views: 1

Description

Role names get truncated when setting a role name longer than 40 characters.

Steps to Reproduce

Create a new role. Set the name greater than 40 characters. Click Save. Right-click on any module. Select Edit Modules. Find the role field. Click the key. Add the newly created role to the right side. Click Save. Notice the role is truncated on the right side and the real role is still on the left side.

Workaround

This problem has been fixed in Paris via PRB1367272. There is no workaround available. If you are able to upgrade, review the Fixed In section to determine the latest version with a permanent fix your instance can be upgraded to.

Links

Original Vendor Announcement

Relevant Products

Click on a version to see all relevant bugs

Affected versions:Paris Patch 1 Hot Fix 1, Quebec Patch 1 Hot Fix 1, Quebec Patch 4, Quebec Patch 5, Quebec Patch 9, Quebec Patch 9 Hot Fix 3a, Rome Patch 1, Rome Patch 3, Rome Patch 7, Rome Patch 9a, Rome Patch 9b, San Diego Patch 1 Hot Fix 1, San Diego Patch 3, San Diego Patch 7a, Tokyo, Tokyo Patch 1

Fixed versions: No known fixed versions

Relevant Products

Click on a version to see all relevant bugs

Fixed versions: No known fixed versions

Top ServiceNow Defects

9.4Defect ID: PRB1954123
Instance access issues due to Mutual TLS (mTLS) enablement on Zurich instances
8.5Defect ID: PRB1611377
CMDB Baseline creation job causing app node out of memory when a CI has a huge number of records referencing it
8.5Defect ID: PRB1788540
AWS Events Driven discovery is overloading Default Semaphores.
8.5Defect ID: PRB1871576
Data visualization can be accessed by anyone with URL to visualization designer
8.5Defect ID: PRB1928008
Upgrade to Yokohama releases can hang for Haraka enabled instance because of contention on kagami query registrar

Ready to prevent the next vendor outage?

Get a demo

ServiceNow - Defect ID: PRB579246

Role names are truncated when greater than 40 characters

ServiceNow - Defect ID: PRB579246

Role names are truncated when greater than 40 characters

Last updated on November 22nd, 2023

BugZero Risk Score5.8 Medium

Bug Details

Description

Steps to Reproduce

Workaround

Related Problem

Links

Top ServiceNow Defects

Ready to prevent the next vendor outage?

BugZero Risk Score
5.8 Medium