BugZero | ServiceNow BugID PRB1822493 - Last updated on field on cds client schedules is s...

ServiceNow - Defect ID: PRB1822493

Last updated on field on cds client schedules is set to an old date based on the data

ServiceNow - Defect ID: PRB1822493

Last updated on field on cds client schedules is set to an old date based on the data

Last updated on April 8th, 2025

BugZero Risk Score
5.8 Medium

Overall: 5.8

Severity: 6.4

Community: 3.7

Lifecycle: 8.2

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Bug Details

Priority: Sev3
Article Views: 15
Affected Component: Miscellaneous

Description

Last updated on field does not change when the job is executed, only when new data is added.

Steps to Reproduce

Install the Normalization Data Services plugin. Go to cds_client_schedule Run cds_client_name and cds_client_mapping jobs. Observe Last Update On time shows the last time new content was downloaded, not the execution time of the job.

Workaround

This problem has been fixed. If an upgrade is possible, please refer to the Fixed In section to determine the latest version with a permanent fix that the instance can be upgraded to.

Links

Original Vendor Announcement

Relevant Products

Click on a version to see all relevant bugs

Affected versions:Washington DC Patch 9, Washington DC Patch 9 Hot Fix 1, Washington DC Patch 9a, Washington DC Patch 9b, Yokohama, Yokohama EA Hot Fix 1, Yokohama Patch 1, Yokohama Patch 1a, Yokohama Patch 2, Yokohama Patch 2 Hot Fix 2

Fixed versions: No known fixed versions

Relevant Products

Click on a version to see all relevant bugs

Fixed versions: No known fixed versions

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ServiceNow - Defect ID: PRB1822493

Last updated on field on cds client schedules is set to an old date based on the data

ServiceNow - Defect ID: PRB1822493

Last updated on field on cds client schedules is set to an old date based on the data

Last updated on April 8th, 2025

BugZero Risk Score5.8 Medium

Bug Details

Description

Steps to Reproduce

Workaround

Related Problem

Links

Top ServiceNow Defects

Ready to prevent the next vendor outage?

BugZero Risk Score
5.8 Medium