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A canvas error popup comes up on the policy record and the loading speed of the form becomes slow. Error: "413 Request Entity Too Large", "Rejected large REST payload" error for "api/now/uxframework/scripted_route_conditions". Steps to Reproduce 1. Install Risk Management Workspace on instance 2. Open up a record 3. Canvas Error Pops Up on the record
The issue is under review. To receive notifications when more information is available, subscribe to this Known Error article by clicking the Subscribe button at the top right of the article. Meanwhile, please apply the below workaround. Add a property "glide.rest.max_content_length" with maximum value 25. Note: Be aware that the workaround above doesn’t necessarily work in all cases. It is only a temporary alleviation that might work (or not, depending on the payload size) for a subset of cases until we hit that max value again. Make sure to remove the workaround once your instance is upgraded to a fixed version.
PRB1685563
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