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In the Now Platform Next Experience, users have the ability to export data visualizations by either A) manually selecting the "Export" option in the Visualization Designer, or B) scheduling exports for a particular date and time. When attempting to export data visualizations via Next Experience in Vancouver Release Testing Preview (RTP) and Vancouver Early Access (EA), the following message interrupts the operation: "An error has occurred. Please contact your System Administrator."
On a Vancouver RTP or Vancouver EA instance: 1. Navigate to Workspaces > Platform Analytics Workspace 2. Select the "Data Visualizations" tab. 3. Select the visualization that you'd like to export. 4. From the "More Actions" menu (three vertical dots), select "Export". 5. Click the "Download" button. The selected data visualization does not export and the message "An error has occurred. Please contact your System Administrator" appears.
This problem only affected Vancouver RTP and Vancouver EA releases. A patch for the "Export to PDF" server fixed this issue in Vancouver General Availability (GA) releases.
PRB1684505
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