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Build information: Tokyo Patch6, Tokyo Patch7 Issue
KB Categories are not shown on KB Categories - KBv3 widget when the language is non-English even glide.knowman.enable_multi_language_search is set as true Steps to Reproduce 1. Enable Japanese plugin 2. Set System property - glide.knowman.enable_multi_language_search=true 3. Go to https://InstanceName.service-now.com/sp?id=kb_view2 4. Observe categories are shown in English mode 5. Switch the language to Japanese 6. Refresh the browser on the screen of step3 Expected behavior: KB categories should be shown on KB Categories - KBv3 widget as glide.knowman.enable_multi_language_search is set as true Actual behavior: KB categories are not shown. The message "利用可能なカテゴリがありません。" (No categories available) is shown
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PRB1648484
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