BugZero | ServiceNow BugID PRB1629318 - haproxy process classifier's probe's sensor insert...

ServiceNow - Defect ID: PRB1629318

haproxy process classifier's probe's sensor inserts directly into the CMDB, bypassing IRE, for cmdb_ci_lb_pool records - Discovery source /First Discovered not populated

ServiceNow - Defect ID: PRB1629318

haproxy process classifier's probe's sensor inserts directly into the CMDB, bypassing IRE, for cmdb_ci_lb_pool records - Discovery source /First Discovered not populated

Last updated on May 16th, 2023

BugZero Risk Score
5.8 Medium

Overall: 5.8

Severity: 6.4

Community: 3.7

Lifecycle: 8.2

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Bug Details

Priority: Sev3
Article Views: 17
Affected Component: Cloud Management
Views: 2

Description

Discovery is creating cmdb_ci_lb_haproxy record but the pool and pool member that are referenced to that load balancer do not have the discovery_source set to Discovery/service now

Steps to Reproduce

Steps to reproduce: Discovery of the load balancer does not populate discovery_source and first_discovered

Workaround

Please use the attached update sets as a workaround for the discovery_source and first_discovered which are empty. For empty discovery_source please apply the attached update set "CSTASK550445.xml" For empty first_discovered please apply the update set "sys_remote_update_set_bc52a7fdc3b625105b9c77c4e4013186 (1).xml"

Links

Original Vendor Announcement

Relevant Products

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Affected versions:San Diego Patch 1 Hot Fix 1, San Diego Patch 10, San Diego Patch 10 Hot Fix 1, San Diego Patch 10 Hot Fix 1a, San Diego Patch 10 Hot Fix 1b, San Diego Patch 10 Hot Fix 2b, San Diego Patch 3, San Diego Patch 7a, San Diego Patch 7b, San Diego Patch 9, San Diego Patch 9a, San Diego Patch 9b, Utah, Vancouver

Fixed versions: No known fixed versions

Relevant Products

Click on a version to see all relevant bugs

Fixed versions: No known fixed versions

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ServiceNow - Defect ID: PRB1629318

haproxy process classifier's probe's sensor inserts directly into the CMDB, bypassing IRE, for cmdb_ci_lb_pool records - Discovery source /First Discovered not populated

ServiceNow - Defect ID: PRB1629318

haproxy process classifier's probe's sensor inserts directly into the CMDB, bypassing IRE, for cmdb_ci_lb_pool records - Discovery source /First Discovered not populated

Last updated on May 16th, 2023

BugZero Risk Score5.8 Medium

Bug Details

Description

Steps to Reproduce

Workaround

Related Problem

Links

Top ServiceNow Defects

Ready to prevent the next vendor outage?

BugZero Risk Score
5.8 Medium