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Intermittently, when the instance logged in UX Banner announcement are not loading Steps to Reproduce 1. Take any OOB Sandiego instance - Create a Banner Announcement Config https://instancename.service-now.com/now/nav/ui/classic/params/target/sys_ux_banner_announcement_list.do%3Fsysparm_userpref_module%3D81241956f8322010f877a660ece439e4 - Add a banner announcement mapping https://instancename.service-now.com/sys_ux_m2m_banner_announcement_list.do - Create a test announcement https://instancename.service-now.com/now/nav/ui/classic/params/target/sys_ux_banner_announcement_list.do Expected behaviour: Post logging to the instance,Banner announcement to be shown Actual behaviour: Banner announcement is not loading on the instance
This problem is being fixed. If you are able to upgrade, review the Fixed In section to determine the latest version with a permanent fix your instance can be upgraded to.
PRB1580409
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