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Users with the personalize_list role can't save changes made in the list layout Steps to Reproduce 1. Hop onto a San Diego EA Hot Fix 2 instance 2. Grant a non-admin user with personalize_list role 3. Impersonate that user 4. Open Incidents list 5. Right-click the list header and select Configure > List Layout 6. Add any field from the left to right of the slushbucket 7. Click Save 8. Observe that the added field was not saved
The PRB1564110 is "Fixed" for future Tokyo release. However the workaround for this issue is to add the role personalize_list to the sys_ui_list.write ACL. https://instance.service-now.com/nav_to.do?uri=sys_security_acl.do?sys_id=c3f53d3dc0a8016453fa30184cc6bf94
PRB1564110
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