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When performing an IdP-initiated Single Logout and the SessionIndex is not present in the SAML XML Request, the instance will fail to process the request and will go to the "Failed Requirement Redirect" URL. Steps to Reproduce 1) Access your SSO configured instance. 2) Verify the instance redirects you to your SSO to log in. 3) The SSO login will then redirect back to the instance where you should be logged in. 4) From your SSO portal, initiate a logout. A Single Logout request (no SessionIndex) will be sent to the instance.
This problem is under review and targeted to be fixed in a future release. To receive notifications when more information becomes available, subscribe to this Known Error article by clicking the Subscribe button at the top right of this form. The workaround consists in modifying the Script Include "SAML2_custom", overriding the function "doLogoutResponse" and bypassing the "this.isOk" IF condition.
PRB1558447
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