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Upon upgrade to Rome, Customers utilizing the domain separation plugin 'com.glide.domain.msp_extensions.installer' are intermittently encountering issues with UI Actions failing and throwing errors. Error Message: Unable to find UI Action with name 'show_history' on table 'sys_user' when domain separated plugin is activated. Steps to Reproduce 1) Install Domain Support - Domain Extensions Installer 2) Enable audit on sys_user by going to sys_dictionary of the table and checking Audit flag 3) Switch to TOP domain from domain picker 4) Go to sys_user with User Id = initech.employee (user is in TOP/Initech) 5) On a new tab , go to Scripts - Background and Execute GlideCacheManager.flush("syscache_ui_action") 6) Go back to sys_user tab and go to History/List Expected: Audit history to load Actual: Error received - "Unable to find UI Action with name 'show_history' on table 'sys_user'." Go back to sys_user a second time. It works fine the second time as the UI Action is cached.
This problem has been fixed for the global UI Action. If you are able to upgrade, review the Fixed In or Intended Fix Version fields to determine whether any versions have a planned or permanent fix. For the issue still occurring in later Rome patches, refer to KB1002937/PRB1549829 - Domain separated instances encounter "UI Action with name <name> on table <table> not found" errors while upgrading to late Rome patches.
PRB1538748
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