BugZero | ServiceNow BugID PRB1422362 - UI policy "Subscription with ignore installs form ...

ServiceNow - Defect ID: PRB1422362

UI policy "Subscription with ignore installs form configurations" is hiding the product catalog tab for Saas software model like Cisco Webex

ServiceNow - Defect ID: PRB1422362

UI policy "Subscription with ignore installs form configurations" is hiding the product catalog tab for Saas software model like Cisco Webex

Last updated on April 8th, 2024

BugZero Risk Score
6.7 Medium

Overall: 6.7

Severity: 7.3

Community: 3.7

Lifecycle: 8.2

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Bug Details

Priority: Sev2
Article Views: 18
Affected Component: Asset Management
Views: 1

Description

UI policy "Subscription with ignore installs form configurations" is hiding the product catalog tab for Saas software model e.g. Cisco Webex on OOTB but we should allow displaying it

Steps to Reproduce

Check the tabs in Cisco Webex software model on Orlando release

Workaround

In the 'Subscription with ignore installs form configurations' UI Policy, comment out or remove the following line to display product catalog: g_form.setSectionDisplay('product_catalog', false)

Links

Original Vendor Announcement

Relevant Products

Click on a version to see all relevant bugs

Affected versions:Quebec Patch 1 Hot Fix 1, Quebec Patch 4, Quebec Patch 5, Quebec Patch 9, Quebec Patch 9 Hot Fix 3a, Rome Patch 1, Rome Patch 3, Rome Patch 7, Rome Patch 9a, Rome Patch 9b, San Diego Patch 1 Hot Fix 1, San Diego Patch 3, San Diego Patch 7a, Tokyo, Tokyo Patch 1

Fixed versions: No known fixed versions

Relevant Products

Click on a version to see all relevant bugs

Fixed versions: No known fixed versions

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ServiceNow - Defect ID: PRB1422362

UI policy "Subscription with ignore installs form configurations" is hiding the product catalog tab for Saas software model like Cisco Webex

ServiceNow - Defect ID: PRB1422362

UI policy "Subscription with ignore installs form configurations" is hiding the product catalog tab for Saas software model like Cisco Webex

Last updated on April 8th, 2024

BugZero Risk Score6.7 Medium

Bug Details

Description

Steps to Reproduce

Workaround

Related Problem

Links

Top ServiceNow Defects

Ready to prevent the next vendor outage?

BugZero Risk Score
6.7 Medium