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Under a Certification task (for e.g: TSK0015430) in our xxxx env. We have 21 certification elements. When we add a new filter condition to pull the records (xxx = true). The expectation is to pull 1 element out of 21 elements. But it pulls 555 elements instead of 1. Furthermore, if we click on the filter condition "All". It pulls all the elements in the table.
Open below certification task TSK0009070 URL: https://xxxxxxxxx.service-now.com/nav_to.do?uri=cert_task.do?sys_id=2435fcdf9751300000f8d7b8fa29756a On the Servers Context Menu, apply the filter as "os version" = "Professional". There's no record with that value "Professional" on that list. https://xxxxxxxxxxx.service-now.com/cert_element_list.do?sysparm_query=elementLIKEProfessional&sysparm_first_row=1&sysparm_view=&sysparm_choice_query_raw=&sysparm_list_header_search=true It gives the result, though there was no record with that value on that list. If we remove the filter, it gives all the records, instead of associated 7 records, it shows all 41 records.
The workaround would be to right-click on the record which has "true" for xxx and select show matching records. The filter would be applied as expected
PRB1422132
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