BugZero | ServiceNow BugID PRB1419223 - CIM Task Planned end doesn't match with CIM Initia...

ServiceNow - Defect ID: PRB1419223

CIM Task Planned end doesn't match with CIM Initiative planned end date

ServiceNow - Defect ID: PRB1419223

CIM Task Planned end doesn't match with CIM Initiative planned end date

Last updated on November 29th, 2022

BugZero Risk Score
5.8 Medium

Overall: 5.8

Severity: 6.4

Community: 3.7

Lifecycle: 8.2

What is the BugZero Risk Score?

ServiceNow Integration

Learn more about where this data comes from

ServiceNow Integration

Learn more

Bug Scrub Advisor

Streamline upgrades with automated vendor bug scrubs

Bug Scrub Advisor

Learn more

BugZero Enterprise

Wish you caught this bug sooner? Get proactive today.

BugZero Enterprise

Learn more

Bug Details

Priority: Sev3
Article Views: 451
Affected Component: Cloud Management

Description

When creating a CIM Phase, then 'Planned end date' is not saving as the selected date. This is only happening on the Insert (First Save) of the CIM Phase record.

Steps to Reproduce

Create a new Improvement Initiative 2. Set the 'Planned start date' to the Start of Next Month 3. Set the 'Planned end date' to the End of Next Month 4. Save and Insert the Improvement Initiative 5. Create a New CIM Phase from the Related List 6. Set the CIM Phase 'Planned end date' to the End of Next Month 7. Save the record 8. See the 'Planned end date' has not saved as expected

Workaround

This problem has been Fixed. If you are able to upgrade, review the Fixed In section to determine the latest version with a permanent fix your instance can be upgraded to.

Related Problem

PRB1419223

Change history

2022-11-29 Added: Paris Patch 1 Hot Fix 1, Quebec Patch 1 Hot Fix 1, Quebec Patch 4, Quebec Patch 5, Quebec Patch 9, Quebec Patch 9 Hot Fix 3a, Rome Patch 1, Rome Patch 10 Hot Fix 2b, Rome Patch 10 Hot Fix 4b, Rome Patch 3, Rome Patch 7, Rome Patch 9a, Rome Patch 9b, San Diego Patch 1 Hot Fix 1, San Diego Patch 10, San Diego Patch 10 Hot Fix 1, San Diego Patch 10 Hot Fix 1a, San Diego Patch 10 Hot Fix 1b, San Diego Patch 10 Hot Fix 2b, San Diego Patch 3, San Diego Patch 7a, San Diego Patch 7b, San Diego Patch 9, San Diego Patch 9a, San Diego Patch 9b, Tokyo, Tokyo Patch 1, Tokyo Patch 1b, Tokyo Patch 3, Tokyo Patch 4a, Tokyo Patch 4b, Tokyo Patch 5, Tokyo Patch 6, Tokyo Patch 6 Hot Fix 1, Tokyo Patch 6 Hot Fix 2, Tokyo Patch 7, Tokyo Patch 7 Hot Fix 1, Tokyo Patch 7a, Tokyo Patch 7b, Tokyo Patch 8, Tokyo Patch 8 Hot Fix 1, Tokyo Patch 9, Tokyo Patch 9 Hot Fix 2, Tokyo Patch 9 Hot Fix 2a, Utah, Utah Patch 1, Utah Patch 1 Hot Fix 1, Utah Patch 1 Hot Fix 1a, Utah Patch 1 Hot Fix 1b, Utah Patch 2, Utah Patch 3, Utah Patch 3 Hot Fix 1, Utah Patch 4, Utah Patch 4 Hot Fix 2, Utah Patch 4 Hot Fix 2a, Utah Patch 4 Hot Fix 3, Utah Patch 5, Vancouver