BugZero | ServiceNow BugID PRB1301608 - Patterns make excessive Cyberark requests when usi...

ServiceNow - Defect ID: PRB1301608

Patterns make excessive Cyberark requests when using applicative credentials

ServiceNow - Defect ID: PRB1301608

Patterns make excessive Cyberark requests when using applicative credentials

Last updated on April 7th, 2024

BugZero Risk Score
5.8 Medium

Overall: 5.8

Severity: 6.4

Community: 3.7

Lifecycle: 8.2

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Bug Details

Priority: Sev3
Article Views: 138
Affected Component: Configuration Management Database (CMDB)

Description

The MID pre-fetches all applicative credentials from Cyberark when a pattern runs, even when an affinity exists. This results in slow discoveries and can possibly cause the MID to get locked out of Cyberark.

Steps to Reproduce

Use the CyberArk credential storage integration, run Discovery and/or Service Mapping. (Documented in CyberArk credential storage integration).

Workaround

This problem has been fixed. If you are able to upgrade, review the Fixed In or Intended Fix Version fields to determine whether any versions have a planned or permanent fix. As a workaround, enable caching in Cyberark's AIM client.

Links

Original Vendor Announcement

Relevant Products

Click on a version to see all relevant bugs

Affected versions:Quebec Patch 1 Hot Fix 1, Quebec Patch 4, Quebec Patch 5, Quebec Patch 9, Quebec Patch 9 Hot Fix 3a, Rome Patch 1, Rome Patch 3, Rome Patch 7, Rome Patch 9a, Rome Patch 9b, San Diego Patch 1 Hot Fix 1, San Diego Patch 3, San Diego Patch 7a, Tokyo, Tokyo Patch 1

Fixed versions: No known fixed versions

Relevant Products

Click on a version to see all relevant bugs

Fixed versions: No known fixed versions

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ServiceNow - Defect ID: PRB1301608

Patterns make excessive Cyberark requests when using applicative credentials

ServiceNow - Defect ID: PRB1301608

Patterns make excessive Cyberark requests when using applicative credentials

Last updated on April 7th, 2024

BugZero Risk Score5.8 Medium

Bug Details

Description

Steps to Reproduce

Workaround

Related Problem

Links

Top ServiceNow Defects

Ready to prevent the next vendor outage?

BugZero Risk Score
5.8 Medium