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You can no longer toggle/ click on a commenter's profile picture in the activity feed and gather their information or send a Direct Message. This feature was included in certain previous releases (Istanbul and Helsinki).
On a Jakarta instance, navigate to Incident > Open and select any incident. In the activity filter, click on the profile picture of a user. Note that no pop-up window with the user contact information or an option to send a direct message is displayed.
There is no workaround for the issue. This is an intentional change made for performance improvement efforts in Jakarta.
PRB1169245
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