BugZero | Palo Alto Networks BugID PAN-266589 - Fixed an issue where the firewall was unable to ge...

Palo Alto Networks - Defect ID: PAN-266589

Fixed an issue where the firewall was unable to generate a tech support file when management server debug was disabled.

Palo Alto Networks - Defect ID: PAN-266589

Fixed an issue where the firewall was unable to generate a tech support file when management server debug was disabled.

Last updated on March 24th, 2026

BugZero Risk Score
6.3 Medium

Overall: 6.3

Severity: 6.4

Community: 3.7

Lifecycle: 10.0

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Bug Details

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Description

The earliest recollection of this bug is traced back to PAN-OS 11.1.9 - March 24, 2026. This bug is fixed in PAN-OS versions 11.2.8, 11.1.9. Fixed an issue where the firewall was unable to generate a tech support file when management server debug was disabled. For more information: https://docs.paloaltonetworks.com/pan-os/11-1/pan-os-release-notes/pan-os-11-1-9-known-and-addressed-issues/pan-os-11-1-9-addressed-issues https://docs.paloaltonetworks.com/pan-os/11-2/pan-os-release-notes/pan-os-11-2-8-known-and-addressed-issues/pan-os-11-2-8-addressed-issues

Change history

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6.3Defect ID: PAN-271810
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6.3Defect ID: PAN-266589
Fixed an issue where the firewall was unable to generate a tech support file when management server debug was disabled.
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Palo Alto Networks - Defect ID: PAN-266589

Fixed an issue where the firewall was unable to generate a tech support file when management server debug was disabled.

Palo Alto Networks - Defect ID: PAN-266589

Fixed an issue where the firewall was unable to generate a tech support file when management server debug was disabled.

Last updated on March 24th, 2026

BugZero Risk Score6.3 Medium

Bug Details

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Top Palo Alto Networks Defects

Ready to prevent the next vendor outage?

BugZero Risk Score
6.3 Medium