Disclaimer

Hotfix versions were inferred because the vendor did not list them explicitly: 10.2.9-h1, 10.2.9-h2, 10.2.9-h3, 10.2.9-h4, 10.2.9-h5, 10.2.9-h6, 10.2.9-h7, 10.2.9-h8, 10.2.9-h9, 10.2.9-h10, 10.2.9-h11, 10.2.9-h12, 10.2.9-h13, 11.1.2-h1, 11.1.2-h2, 11.1.2-h3, 11.1.2-h4, 11.1.2-h5, 11.1.2-h6, 11.1.2-h7, 11.1.2-h8, 11.1.2-h9, 11.1.2-h10, 11.1.2-h11, 11.1.4-h1, 11.1.4-h2, 11.1.4-h3

The earliest recollection of this bug is traced back to PAN-OS 10.2.0 - May 15, 2026. This bug is fixed in PAN-OS versions 11.1.2-h12, 10.2.9-h14, 11.1.5, 11.1.4-h4, 11.1.3-h6., 11.2.3. GlobalProtect portal is not accessible via a web browser and the app displays the error ERR_EMPTY_RESPONSE . Fixed an issue where the GlobalProtect portal was not accessible via a web browser and displayed the error ERR_EMPTY_RESPONSE . For more information: https://docs.paloaltonetworks.com/pan-os/10-2/pan-os-release-notes/pan-os-10-2-0-known-and-addressed-issues/pan-os-10-2-0-known-issues https://docs.paloaltonetworks.com/pan-os/10-2/pan-os-release-notes/pan-os-10-2-1-known-and-addressed-issues/pan-os-10-2-1-known-issues https://docs.paloaltonetworks.com/pan-os/10-2/pan-os-release-notes/pan-os-10-2-10-known-and-addressed-issues/pan-os-10-2-10-known-issues https://docs.paloaltonetworks.com/pan-os/10-2/pan-os-release-notes/pan-os-10-2-11-known-and-addressed-issues/pan-os-10-2-11-known-issues https://docs.paloaltonetworks.com/pan-os/10-2/pan-os-release-notes/pan-os-10-2-12-known-and-addressed-issues/pan-os-10-2-12-known-issues https://docs.paloaltonetworks.com/pan-os/10-2/pan-os-release-notes/pan-os-10-2-13-known-and-addressed-issues/pan-os-10-2-13-known-issues https://docs.paloaltonetworks.com/pan-os/10-2/pan-os-release-notes/pan-os-10-2-14-known-and-addressed-issues/pan-os-10-2-14-known-issues https://docs.paloaltonetworks.com/pan-os/10-2/pan-os-release-notes/pan-os-10-2-15-known-and-addressed-issues/pan-os-10-2-15-known-issues https://docs.paloaltonetworks.com/pan-os/10-2/pan-os-release-notes/pan-os-10-2-17-known-and-addressed-issues/pan-os-10-2-17-known-issues https://docs.paloaltonetworks.com/pan-os/10-2/pan-os-release-notes/pan-os-10-2-18-known-and-addressed-issues/pan-os-10-2-18-known-issues https://docs.paloaltonetworks.com/pan-os/10-2/pan-os-release-notes/pan-os-10-2-2-known-and-addressed-issues/pan-os-10-2-2-known-issues https://docs.paloaltonetworks.com/pan-os/10-2/pan-os-release-notes/pan-os-10-2-3-known-and-addressed-issues/pan-os-10-2-3-known-issues https://docs.paloaltonetworks.com/pan-os/10-2/pan-os-release-notes/pan-os-10-2-4-known-and-addressed-issues/pan-os-10-2-4-known-issues https://docs.paloaltonetworks.com/pan-os/10-2/pan-os-release-notes/pan-os-10-2-5-known-and-addressed-issues/pan-os-10-2-5-known-issues https://docs.paloaltonetworks.com/pan-os/10-2/pan-os-release-notes/pan-os-10-2-6-known-and-addressed-issues/pan-os-10-2-6-known-issues https://docs.paloaltonetworks.com/pan-os/10-2/pan-os-release-notes/pan-os-10-2-7-known-and-addressed-issues/pan-os-10-2-7-known-issues https://docs.paloaltonetworks.com/pan-os/10-2/pan-os-release-notes/pan-os-10-2-8-known-and-addressed-issues/pan-os-10-2-8-known-issues https://docs.paloaltonetworks.com/pan-os/10-2/pan-os-release-notes/pan-os-10-2-9-known-and-addressed-issues/pan-os-10-2-9-h14-addressed-issues https://docs.paloaltonetworks.com/pan-os/10-2/pan-os-release-notes/pan-os-10-2-9-known-and-addressed-issues/pan-os-10-2-9-known-issues https://docs.paloaltonetworks.com/pan-os/11-1/pan-os-release-notes/pan-os-11-1-0-known-and-addressed-issues/pan-os-11-1-0-known-issues https://docs.paloaltonetworks.com/pan-os/11-1/pan-os-release-notes/pan-os-11-1-1-known-and-addressed-issues/pan-os-11-1-1-known-issues https://docs.paloaltonetworks.com/pan-os/11-1/pan-os-release-notes/pan-os-11-1-2-known-and-addressed-issues/pan-os-11-1-2-h12-addressed-issues https://docs.paloaltonetworks.com/pan-os/11-1/pan-os-release-notes/pan-os-11-1-2-known-and-addressed-issues/pan-os-11-1-2-known-issues https://docs.paloaltonetworks.com/pan-os/11-1/pan-os-release-notes/pan-os-11-1-3-known-and-addressed-issues/pan-os-11-1-3-h6-addressed-issues https://docs.paloaltonetworks.com/pan-os/11-1/pan-os-release-notes/pan-os-11-1-3-known-and-addressed-issues/pan-os-11-1-3-known-issues https://docs.paloaltonetworks.com/pan-os/11-1/pan-os-release-notes/pan-os-11-1-4-known-and-addressed-issues/pan-os-11-1-4-h4-addressed-issues https://docs.paloaltonetworks.com/pan-os/11-1/pan-os-release-notes/pan-os-11-1-4-known-and-addressed-issues/pan-os-11-1-4-known-issues https://docs.paloaltonetworks.com/pan-os/11-1/pan-os-release-notes/pan-os-11-1-5-known-and-addressed-issues/pan-os-11-1-5-addressed-issues https://docs.paloaltonetworks.com/pan-os/11-2/pan-os-release-notes/pan-os-11-2-0-known-and-addressed-issues/pan-os-11-2-0-known-issues https://docs.paloaltonetworks.com/pan-os/11-2/pan-os-release-notes/pan-os-11-2-1-known-and-addressed-issues/pan-os-11-2-1-known-issues https://docs.paloaltonetworks.com/pan-os/11-2/pan-os-release-notes/pan-os-11-2-2-known-and-addressed-issues/pan-os-11-2-2-known-issues https://docs.paloaltonetworks.com/pan-os/11-2/pan-os-release-notes/pan-os-11-2-3-known-and-addressed-issues/pan-os-11-2-3-addressed-issues