The earliest recollection of this bug is traced back to PAN-OS 11.2.0 - July 08, 2026. when upgrading or downgrading a Panorama management server ( Panorama Software ), managed device ( Panorama Device Deployment Software ), or standalone firewall ( Device Software ), Base Releases and Preferred Releases settings are checked (enabled) by default and cause no PAN-OS software images to display. Workaround: Uncheck (disable) Base Releases or Preferred Releases to display either the available base PAN-OS or preferred PAN-OS releases available to download and install. For more information: https://docs.paloaltonetworks.com/pan-os/11-2/pan-os-release-notes/pan-os-11-2-0-known-and-addressed-issues/pan-os-11-2-0-known-issues https://docs.paloaltonetworks.com/pan-os/11-2/pan-os-release-notes/pan-os-11-2-1-known-and-addressed-issues/pan-os-11-2-1-known-issues https://docs.paloaltonetworks.com/pan-os/11-2/pan-os-release-notes/pan-os-11-2-10-known-and-addressed-issues/pan-os-11-2-10-known-issues https://docs.paloaltonetworks.com/pan-os/11-2/pan-os-release-notes/pan-os-11-2-11-known-and-addressed-issues/pan-os-11-2-11-known-issues https://docs.paloaltonetworks.com/pan-os/11-2/pan-os-release-notes/pan-os-11-2-12-known-and-addressed-issues/pan-os-11-2-12-known-issues https://docs.paloaltonetworks.com/pan-os/11-2/pan-os-release-notes/pan-os-11-2-13-known-and-addressed-issues/pan-os-11-2-13-known-issues https://docs.paloaltonetworks.com/pan-os/11-2/pan-os-release-notes/pan-os-11-2-2-known-and-addressed-issues/pan-os-11-2-2-known-issues https://docs.paloaltonetworks.com/pan-os/11-2/pan-os-release-notes/pan-os-11-2-3-known-and-addressed-issues/pan-os-11-2-3-known-issues https://docs.paloaltonetworks.com/pan-os/11-2/pan-os-release-notes/pan-os-11-2-4-known-and-addressed-issues/pan-os-11-2-4-known-issues https://docs.paloaltonetworks.com/pan-os/11-2/pan-os-release-notes/pan-os-11-2-5-known-and-addressed-issues/pan-os-11-2-5-known-issues https://docs.paloaltonetworks.com/pan-os/11-2/pan-os-release-notes/pan-os-11-2-6-known-and-addressed-issues/pan-os-11-2-6-known-issues https://docs.paloaltonetworks.com/pan-os/11-2/pan-os-release-notes/pan-os-11-2-7-known-and-addressed-issues/pan-os-11-2-7-known-issues https://docs.paloaltonetworks.com/pan-os/11-2/pan-os-release-notes/pan-os-11-2-8-known-and-addressed-issues/pan-os-11-2-8-known-issues https://docs.paloaltonetworks.com/pan-os/11-2/pan-os-release-notes/pan-os-11-2-9-known-and-addressed-issues/pan-os-11-2-9-known-issues