Disclaimer

Hotfix versions were inferred because the vendor did not list them explicitly: 10.2.0-h1, 10.2.1, 10.2.2-h1, 10.2.2-h2, 10.2.2-h3, 10.2.3-h1, 10.2.3-h2, 10.2.3-h3, 10.2.3-h4, 10.2.3-h5, 10.2.3-h6, 10.2.3-h7, 10.2.3-h8, 10.2.3-h9, 10.2.3-h10, 10.2.4-h1, 10.2.4-h2, 10.2.4-h3, 10.2.4-h4, 10.2.4-h5, 10.2.4-h6, 10.2.4-h7, 10.2.4-h8, 10.2.4-h9, 10.2.5-h1, 10.2.5-h2, 10.2.5-h3, 10.2.6, 10.2.7-h1, 10.2.7-h2, 11.0.0-h1, 11.0.1-h1, 11.0.1-h2, 11.0.2-h1, 11.0.2-h2, 11.1.0-h1

The earliest recollection of this bug is traced back to PAN-OS 10.2.0-h2 - July 22, 2025. This bug is fixed in PAN-OS versions 11.0.1-h3, 10.2.4-h10, 11.0.2-h3, 10.2.6-h1, 10.2.3-h12, 10.2.5-h4, 10.2.0-h2, 11.1.1, 10.2.2-h4, 10.2.1-h1, 11.0.0-h2, 10.2.3-h11, 11.1.0-h2, 10.2.7-h3. Fixed the following device certificate issues: The firewall was unable to automatically renew the device certificate-Fetching device certificates failed incorrectly with the error message OTP is not valid . Firewalls disconnected from Strata Logging Service after renewing the device certificate. The device certificate was not correctly generated on the log forwarding card (LFC). WildFire cloud logs did not log thermite certificate usage status. For more information: https://docs.paloaltonetworks.com/pan-os/10-2/pan-os-release-notes/pan-os-10-2-0-known-and-addressed-issues/pan-os-10-2-0-h2-addressed-issues https://docs.paloaltonetworks.com/pan-os/10-2/pan-os-release-notes/pan-os-10-2-1-known-and-addressed-issues/pan-os-10-2-1-h1-addressed-issues https://docs.paloaltonetworks.com/pan-os/10-2/pan-os-release-notes/pan-os-10-2-2-known-and-addressed-issues/pan-os-10-2-2-h4-addressed-issues https://docs.paloaltonetworks.com/pan-os/10-2/pan-os-release-notes/pan-os-10-2-3-known-and-addressed-issues/pan-os-10-2-3-h11-addressed-issues https://docs.paloaltonetworks.com/pan-os/10-2/pan-os-release-notes/pan-os-10-2-3-known-and-addressed-issues/pan-os-10-2-3-h12-addressed-issues https://docs.paloaltonetworks.com/pan-os/10-2/pan-os-release-notes/pan-os-10-2-4-known-and-addressed-issues/pan-os-10-2-4-h10-addressed-issues https://docs.paloaltonetworks.com/pan-os/10-2/pan-os-release-notes/pan-os-10-2-5-known-and-addressed-issues/pan-os-10-2-5-h4-addressed-issues https://docs.paloaltonetworks.com/pan-os/10-2/pan-os-release-notes/pan-os-10-2-6-known-and-addressed-issues/pan-os-10-2-6-h1-addressed-issues https://docs.paloaltonetworks.com/pan-os/10-2/pan-os-release-notes/pan-os-10-2-7-known-and-addressed-issues/pan-os-10-2-7-h3-addressed-issues https://docs.paloaltonetworks.com/pan-os/11-0/pan-os-release-notes/pan-os-11-0-0-known-and-addressed-issues/pan-os-11-0-0-h2-addressed-issues https://docs.paloaltonetworks.com/pan-os/11-0/pan-os-release-notes/pan-os-11-0-1-known-and-addressed-issues/pan-os-11-0-1-h3-addressed-issues https://docs.paloaltonetworks.com/pan-os/11-0/pan-os-release-notes/pan-os-11-0-2-known-and-addressed-issues/pan-os-11-0-2-h3-addressed-issues https://docs.paloaltonetworks.com/pan-os/11-1/pan-os-release-notes/pan-os-11-1-0-known-and-addressed-issues/pan-os-11-1-0-h2-addressed-issues https://docs.paloaltonetworks.com/pan-os/11-1/pan-os-release-notes/pan-os-11-1-1-known-and-addressed-issues/pan-os-11-1-1-addressed-issues