Disclaimer

Known affected versions were inferred from fixed-version data and were not explicitly confirmed by the vendor: 10.2.2-h6

The earliest recollection of this bug is traced back to PAN-OS 10.2.3 - May 15, 2026. This bug is fixed in PAN-OS versions 10.2.3. Fixed an issue where the GlobalProtect application failed to connect when a user or group was configured under the portal Config Selection Criteria . For more information: https://docs.paloaltonetworks.com/pan-os/10-2/pan-os-release-notes/pan-os-10-2-3-known-and-addressed-issues/pan-os-10-2-3-addressed-issues