The earliest recollection of this bug is traced back to PAN-OS 10.1.0 - July 22, 2025. On the Panorama management server, the ACC and on demand reports ( Monitor Manage Custom Reports ) are unable to fetch Directory Sync group membership when the Source User Group filter query is applied, resulting in no data being displayed for the filter when Directory Sync is configured as the Source User for a policy rule. For more information: https://docs.paloaltonetworks.com/pan-os/10-1/pan-os-release-notes/pan-os-10-1-0-known-and-addressed-issues/pan-os-10-1-0-known-issues https://docs.paloaltonetworks.com/pan-os/10-1/pan-os-release-notes/pan-os-10-1-1-known-and-addressed-issues/pan-os-10-1-1-known-issues https://docs.paloaltonetworks.com/pan-os/10-1/pan-os-release-notes/pan-os-10-1-10-known-and-addressed-issues/pan-os-10-1-10-known-issues https://docs.paloaltonetworks.com/pan-os/10-1/pan-os-release-notes/pan-os-10-1-11-known-and-addressed-issues/pan-os-10-1-11-known-issues https://docs.paloaltonetworks.com/pan-os/10-1/pan-os-release-notes/pan-os-10-1-12-known-and-addressed-issues/pan-os-10-1-12-known-issues https://docs.paloaltonetworks.com/pan-os/10-1/pan-os-release-notes/pan-os-10-1-13-known-and-addressed-issues/pan-os-10-1-13-known-issues https://docs.paloaltonetworks.com/pan-os/10-1/pan-os-release-notes/pan-os-10-1-14-known-and-addressed-issues/pan-os-10-1-14-known-issues https://docs.paloaltonetworks.com/pan-os/10-1/pan-os-release-notes/pan-os-10-1-2-known-and-addressed-issues/pan-os-10-1-2-known-issues https://docs.paloaltonetworks.com/pan-os/10-1/pan-os-release-notes/pan-os-10-1-3-known-and-addressed-issues/pan-os-10-1-3-known-issues https://docs.paloaltonetworks.com/pan-os/10-1/pan-os-release-notes/pan-os-10-1-4-known-and-addressed-issues/pan-os-10-1-4-known-issues https://docs.paloaltonetworks.com/pan-os/10-1/pan-os-release-notes/pan-os-10-1-5-known-and-addressed-issues/pan-os-10-1-5-known-issues https://docs.paloaltonetworks.com/pan-os/10-1/pan-os-release-notes/pan-os-10-1-6-known-and-addressed-issues/pan-os-10-1-6-known-issues https://docs.paloaltonetworks.com/pan-os/10-1/pan-os-release-notes/pan-os-10-1-7-known-and-addressed-issues/pan-os-10-1-7-known-issues https://docs.paloaltonetworks.com/pan-os/10-1/pan-os-release-notes/pan-os-10-1-8-known-and-addressed-issues/pan-os-10-1-8-known-issues https://docs.paloaltonetworks.com/pan-os/10-1/pan-os-release-notes/pan-os-10-1-9-known-and-addressed-issues/pan-os-10-1-9-known-issues