The earliest recollection of this bug is traced back to PAN-OS 8.1.15 - January 09, 2024. This bug is fixed in PAN-OS versions 9.1.2, 8.1.15. Fixed a configuration lock issue where Panorama timed out due to a process ( configd ) being unable to read another process ( mongod ). For more information: https://docs.paloaltonetworks.com/pan-os/8-1/pan-os-release-notes/pan-os-8-1-addressed-issues/pan-os-8-1-15-addressed-issues https://docs.paloaltonetworks.com/pan-os/9-1/pan-os-release-notes/pan-os-9-1-addressed-issues/pan-os-9-1-2-addressed-issues