Disclaimer

Hotfix versions were inferred because the vendor did not list them explicitly: 11.2.4-h1, 11.2.4-h2, 11.2.4-h3, 11.2.4-h4, 11.2.4-h5, 11.2.4-h6, 11.2.4-h7, 11.2.4-h8, 11.2.4-h9, 11.2.4-h10, 11.2.7-h1 Known affected versions were inferred from fixed-version data and were not explicitly confirmed by the vendor: 10.2.16-h7, 11.1.13-h10

The earliest recollection of this bug is traced back to PAN-OS 10.2.17 - October 25, 2026. This bug is fixed in PAN-OS versions 11.2.7-h2, 11.2.8, 11.1.14, 11.1.11, 11.2.4-h11, 10.2.17. ( VM-Series firewalls on Amazon Web Services (AWS) environments only ) Fixed an issue where newly deployed firewalls were unable to connect to the Strata Logging Service (SLS) until after a reboot, license fetch, or management server restart. ( VM-Series firewalls on Amazon Web Services (AWS) environments only ) Fixed an issue where newly deployed firewalls were unable to connect to the Palo Alto Networks Software License Server (SLS) until after a reboot, license fetch, or management server restart. ( VM-Series firewalls on Amazon Web Services (AWS) envirobments only ) Fixed an issue where newly deployed firewalls were unable to connect to the Palo Alto Networks Software License Server (SLS) until after a reboot, license fetch, or management server restart. For more information: https://docs.paloaltonetworks.com/pan-os/10-2/pan-os-release-notes/pan-os-10-2-17-known-and-addressed-issues/pan-os-10-2-17-addressed-issues https://docs.paloaltonetworks.com/pan-os/11-1/pan-os-release-notes/pan-os-11-1-11-known-and-addressed-issues/pan-os-11-1-11-addressed-issues https://docs.paloaltonetworks.com/pan-os/11-1/pan-os-release-notes/pan-os-11-1-14-known-and-addressed-issues/pan-os-11-1-14-addressed-issues https://docs.paloaltonetworks.com/pan-os/11-2/pan-os-release-notes/pan-os-11-2-4-known-and-addressed-issues/pan-os-11-2-4-h11-addressed-issues https://docs.paloaltonetworks.com/pan-os/11-2/pan-os-release-notes/pan-os-11-2-7-known-and-addressed-issues/pan-os-11-2-7-h2-addressed-issues https://docs.paloaltonetworks.com/pan-os/11-2/pan-os-release-notes/pan-os-11-2-8-known-and-addressed-issues/pan-os-11-2-8-addressed-issues