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system hardware/software details uname -a Linux r61 6.5.0-41-generic #41~22.04.2-Ubuntu SMP PREEMPT_DYNAMIC Mon Jun 3 11:32:55 UTC 2 x86_64 x86_64 x86_64 GNU/Linux cat /etc/lsb-release DISTRIB_ID=Ubuntu DISTRIB_RELEASE=22.04 DISTRIB_CODENAME=jammy DISTRIB_DESCRIPTION="Ubuntu 22.04.4 LTS" sudo service mongod status × mongod.service - MongoDB Database Server Loaded: loaded (/lib/systemd/system/mongod.service; enabled; vendor preset: enabled) Active: failed (Result: core-dump) since Tue 2024-07-09 18:19:17 IST; 10min ago Docs: https://docs.mongodb.org/manual Process: 5110 ExecStart=/usr/bin/mongod --config /etc/mongod.conf (code=dumped, signal=ILL) Main PID: 5110 (code=dumped, signal=ILL) CPU: 30ms Jul 09 18:19:16 r61 systemd[1]: Started MongoDB Database Server. Jul 09 18:19:17 r61 systemd[1]: mongod.service: Main process exited, code=dumped, status=4/ILL Jul 09 18:19:17 r61 systemd[1]: mongod.service: Failed with result 'core-dump'. journalctl -u mongod Jul 08 19:16:19 r61 systemd[1]: Started MongoDB Database Server. Jul 08 19:16:19 r61 systemd[1]: mongod.service: Main process exited, code=dumped, status=4/ILL Jul 08 19:16:19 r61 systemd[1]: mongod.service: Failed with result 'core-dump'. Jul 08 19:18:15 r61 systemd[1]: Started MongoDB Database Server. Jul 08 19:18:16 r61 systemd[1]: mongod.service: Main process exited, code=dumped, status=4/ILL Jul 08 19:18:16 r61 systemd[1]: mongod.service: Failed with result 'core-dump'. – Boot 1875573dfca04720add3ee6617efd1d4 – Jul 08 19:45:10 r61 systemd[1]: Started MongoDB Database Server. Jul 08 19:45:18 r61 systemd[1]: mongod.service: Main process exited, code=dumped, status=4/ILL Jul 08 19:45:18 r61 systemd[1]: mongod.service: Failed with result 'core-dump'. Jul 09 17:28:52 r61 systemd[1]: Started MongoDB Database Server. Jul 09 17:28:53 r61 systemd[1]: mongod.service: Main process exited, code=dumped, status=4/ILL Jul 09 17:28:53 r61 systemd[1]: mongod.service: Failed with result 'core-dump'. Jul 09 17:37:46 r61 systemd[1]: Started MongoDB Database Server. Jul 09 17:37:47 r61 systemd[1]: mongod.service: Main process exited, code=dumped, status=4/ILL Jul 09 17:37:47 r61 systemd[1]: mongod.service: Failed with result 'core-dump'. Jul 09 17:38:56 r61 systemd[1]: Started MongoDB Database Server. Jul 09 17:38:56 r61 systemd[1]: mongod.service: Main process exited, code=dumped, status=4/ILL Jul 09 17:38:56 r61 systemd[1]: mongod.service: Failed with result 'core-dump'. Jul 09 17:53:17 r61 systemd[1]: Started MongoDB Database Server. Jul 09 17:53:17 r61 systemd[1]: mongod.service: Main process exited, code=dumped, status=4/ILL Jul 09 17:53:17 r61 systemd[1]: mongod.service: Failed with result 'core-dump'. Jul 09 17:53:22 r61 systemd[1]: Started MongoDB Database Server. Jul 09 17:53:22 r61 systemd[1]: mongod.service: Main process exited, code=dumped, status=4/ILL Jul 09 17:53:22 r61 systemd[1]: mongod.service: Failed with result 'core-dump'. Jul 09 18:19:16 r61 systemd[1]: Started MongoDB Database Server. Jul 09 18:19:17 r61 systemd[1]: mongod.service: Main process exited, code=dumped, status=4/ILL Jul 09 18:19:17 r61 systemd[1]: mongod.service: Failed with result 'core-dump'.
JIRAUSER1265262 commented on Tue, 9 Jul 2024 18:14:42 +0000: Hi manpreetmss400@gmail.com. In order to investigate further, we need more data. I've created a secure upload portal for you. Files uploaded to this portal are hosted on Box, are visible only to MongoDB employees, and are routinely deleted after some time. For each node in the replica set spanning a time period that includes the incident, would you please archive (tar or zip) and upload to that link: the mongod logs the $dbpath/diagnostic.data directory (the contents are described here)
i tried all the commands. but not helping me. sudo systemctl start mongod 1965 sudo systemctl status mongod 1966 sudo systemctl daemon-reload 1967 sudo systemctl status mongod 1968 sudo systemctl enable mongod 1969 sudo systemctl status mongod 1970 sudo systemctl enable mongod 1971 sudo systemctl status mongod 1972 sudo systemctl stop mongod 1973 sudo systemctl restart mongod installed by these commands sudo apt-get install gnupg curl 1957 curl fsSL https://www.mongodb.org/static/pgp/server-7.0.asc | sudo gpg -o /usr/share/keyrings/mongodb-server-7.0.gpg -dearmor 1958 echo "deb [ arch=amd64,arm64 signed-by=/usr/share/keyrings/mongodb-server-7.0.gpg ] https://repo.mongodb.org/apt/ubuntu jammy/mongodb-org/7.0 multiverse" | sudo tee /etc/apt/sources.list.d/mongodb-org-7.0.list