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When trying to install mongodb community server in windows using MSI installer, we faced the following issue. In Service Configuration page, by mistake we selected 'Run service as a local or domain user' and pressed Next button. We did not give any value in Account Name and Account Password, so it was showing the error window 'The domain, user name and/or password are incorrect'. Immediately we selected the other option 'Run service as Network Service User', but still we are getting the same error window. We had to close the installer and re-run it to install the Mongo Server.
xgen-internal-githook commented on Wed, 17 Jun 2020 20:02:11 +0000: Author: {'name': 'Nir Bar', 'email': 'nir.bar@panel-sw.co.il', 'username': 'nirbar'} Message: SERVER-46445 Set valid result for service account check when using the builtin account Signed-off-by: Andrew Morrow Closes #1367 (cherry picked from commit ad5ca87b55d7c41827f8e61d22b18aa222b1ef6e) (cherry picked from commit dafcca3799f37f168fb6f967648850ef616585d8) Branch: v4.2 https://github.com/mongodb/mongo/commit/e7981d72e106555713b516bc55e82d3b83053148 xgen-internal-githook commented on Wed, 17 Jun 2020 18:16:56 +0000: Author: {'name': 'Nir Bar', 'email': 'nir.bar@panel-sw.co.il', 'username': 'nirbar'} Message: SERVER-46445 Set valid result for service account check when using the builtin account Signed-off-by: Andrew Morrow Closes #1367 (cherry picked from commit ad5ca87b55d7c41827f8e61d22b18aa222b1ef6e) Branch: v4.4 https://github.com/mongodb/mongo/commit/dafcca3799f37f168fb6f967648850ef616585d8 xgen-internal-githook commented on Fri, 5 Jun 2020 17:39:51 +0000: Author: {'name': 'Nir Bar', 'email': 'nir.bar@panel-sw.co.il', 'username': 'nirbar'} Message: SERVER-46445 Set valid result for service account check when using the builtin account Signed-off-by: Andrew Morrow Closes #1367 Branch: master https://github.com/mongodb/mongo/commit/ad5ca87b55d7c41827f8e61d22b18aa222b1ef6e k.mohammedsulthan@yahoo.com commented on Thu, 5 Mar 2020 16:43:25 +0000: You're Welcome Carl. carl.champain commented on Thu, 5 Mar 2020 16:10:49 +0000: Hi k.mohammedsulthan@yahoo.com, Thank you for the report—we were able to successfully reproduce the issue. We are passing this ticket along to the appropriate team for further investigation. Updates will be posted on this ticket as they happen. Kind regards, Carl k.mohammedsulthan@yahoo.com commented on Thu, 27 Feb 2020 08:01:57 +0000: Sorry for the mistake in the Heading. It should be 'MongoDB MSI installer showing irrelevant error message while installing in server configuration window'
Open Mongo server installer 'mongodb-win32-x86_64-2012plus-4.2.3-signed.msi' Press 'Next' and accept the terms and conditions and press 'Next' Select 'Complete' option. Select 'Run service as a local or domain user' and press next without giving any username and password. It will show 'The domain, user name and/or password are incorrect' error window. Now select the other option 'Run service as Network Service User', the domain, user name and password fields will get disabled. Then press Next button, it will show the same error window as before. (Refer the attachements) You have close the installer and re open to go the next window and to finish the installation.