OPERATIONAL DEFECT DATABASE
...
...
Document Version Release Date Details 2 September 14, 2021 Updated the resolution with the fix 1 December 9, 2016 Original Document Release On an HPE ProLiant server configured with HPE Systems Insight Manager (SIM) Version 7.5, HPE SIM may fail to start. No error messages are reported; however, the mxdomainmgr.0.log log file will only contain the following entries, indicating that the SIM startup has not progressed: 22:06:29,402 INFO [Server] Starting JBoss (MX MicroKernel)... 22:06:29,402 INFO [Server] Release ID: JBoss [Trinity] 4.2.3.GA(build: SVNTag=JBoss_4_2_3_GA date=200807181439) 22:06:29,402 INFO [Server] Home Dir: E:\ProgramFiles\HP\Systems Insight Manager\jboss 22:06:29,402 INFO [Server] Home URL: file:/E:/ProgramFiles/HP/Systems Insight Manager/jboss/ 22:06:29,402 INFO [Server] Patch URL: null 22:06:29,402 INFO [Server] Server Name: hpsim 22:06:29,402 INFO [Server] Server Home Dir: E:\ProgramFiles\HP\Systems Insight Manager\jboss\server\hpsim 22:06:29,402 INFO [Server] Server Home URL: file:/E:/ProgramFiles/HP/Systems Insight Manager/jboss/server/hpsim/ 22:06:29,402 INFO [Server] Server Log Dir: E:\ProgramFiles\HP\Systems Insight Manager\jboss\server\hpsim\log 22:06:29,402 INFO [Server] Server Temp Dir: E:\ProgramFiles\HP\Systems Insight Manager\jboss\server\hpsim\tmp 22:06:29,402 INFO [Server] Root Deployment Filename:jboss-service.xml 22:06:29,636 INFO [ServerInfo] Java version: 1.8.0_31,OracleCorporation 22:06:29,636 INFO [ServerInfo] Java VM: Java HotSpot(TM) 64-BitServer VM 25.31-b07,Oracle Corporation 22:06:29,636 INFO [ServerInfo] OS-System: Windows Server 2008R2 6.1,amd64 22:06:30,026 INFO [Server] Core system initialized 22:06:31,742 INFO [WebService] Using RMI server codebase: http://127.0.0.1:50013/ 22:06:31,742 INFO [Log4jService$URLWatchTimerTask] Configuringfrom URL: resource:jboss-log4j.xml 06 10 22:06:33,989INFO [EJB3Deployer] Starting java:compmultiplexer The globalsettings.props is a commonly referenced file by various SIM tasks. A lockfile named globalsettings.props.lck is used to control and protect access to this file. The lock file is usually created and removed in a very short period of time, but if for any reason the file is present while the SIM service is starting up, the startup will not progress until the file is removed. Note: During the normal operation of HPE SIM, the following messages may be reported to the mxdomainmanager log files. This message can be ignored: INFO [HPSIM_DEBUG] [Status-0] (RMI TCPConnection(2)-127.0.0.1) MxPropertyFile: Unable to delete E:\ProgramFiles\HP\Systems Insight Manager\config\globalsettings.props.lck
Any HPE ProLiant server configured with HPE Systems Insight Manager (SIM) Version 7.5.
Upgrade HPE System Insight Manager (SIM) to version 7.6 LR1 (or later) to address this issue. As a workaround, perform the steps below: Stop HPE SIM Inspect the globalsettings.props file and confirm that the file is intact in Windows: \Program Files\HP\Systems Insight Manager\config\globalsettings.props If the file is corrupted, restore a good copy from the backup. Delete the lock file from the following location: Windows: C:\Program Files\HP\Systems Insight Manager\config\globalsettings.props.lck Start HPE SIM RECEIVE PROACTIVE UPDATES : Receive support alerts (such as Customer Advisories), as well as updates on drivers, software, firmware, and customer replaceable components, proactively via e-mail through HPE Subscriber's Choice. Sign up for Subscriber's Choice at the following URL: Proactive Updates Subscription Form. NAVIGATION TIP : For hints on navigating HPE.com to locate the latest drivers, patches, and other support software downloads for ProLiant servers and Options, refer to the Navigation Tips document . SEARCH TIP : For hints on locating similar documents on HPE.com, refer to the Search Tips document .
Click on a version to see all relevant bugs
Hewlett Packard Enterprise Integration
Learn more about where this data comes from
Bug Scrub Advisor
Streamline upgrades with automated vendor bug scrubs
BugZero Enterprise
Wish you caught this bug sooner? Get proactive today.
