Info
Document Version
Release Date
Details
2
11/06/2017
Updated with permanent fix, IP 2.61.
1
10/08/2015
Original document release
In HPE Intelligent Provisioning (IP) 2.20 (or earlier), the Enter key must be pressed at the boot menu to update IP on Gen9 servers when the default UEFI boot mode is set.
When Legacy boot mode is set, IP will boot and run automatically as long as boot is not interrupted by pressing any key during the initial boot menu.
If UEFI boot mode is enabled, manual intervention is required in order to update IP.
Additionally, if there is not an HPE Integrated Lights-Out 4 (iLO 4) Advanced License installed, the user will not have the option to access the boot menu and press the Enter key.
Scope
Any ProLiant Gen9 series server with UEFI boot mode capability and attempting to update HPE Intelligent Provisioning (IP).
Resolution
Intelligent Provisioning 2.61 will correct this issue.
https://www.hpe.com/us/en/product-catalog/detail/pip.5219984.html
#
As a workaround, perform one of the following:
Press Enter to start the update process via the iLO Remote Console (IRC)
OR
Boot the server in Legacy boot mode to update IP and then switch back to UEFI boot mode after the update is complete
RECEIVE PROACTIVE UPDATES
: Receive support alerts (such as Customer Advisories), as well as updates on drivers, software, firmware, and customer replaceable components, proactively via e-mail through HPE Subscriber's Choice. Sign up for Subscriber's Choice at the following URL:
Proactive Updates Subscription Form.
NAVIGATION TIP
: For hints on navigating HPE.com to locate the latest drivers, patches, and other support software downloads for ProLiant servers and Options, refer to the
Navigation Tips document
.
