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Document Subtype: Security Bulletin Document ID: c03969435 Last Updated: 2017-06-28 Release Date: 2016-11-22 Document Version: 1 Potential Security Impact: Remote: Arbitrary File Download, Code Execution, Denial of Service (DoS) Source: Hewlett Packard Enterprise, HPE Product Security Response Team VULNERABILITY SUMMARY A potential security vulnerability has been identified with HPE SiteScope's loadFileContents SOAP features. The vulnerabilities could be exploited to allow remote code execution, arbitrary file download and Denial of Service (DoS). References: CVE-2013-4835 CVE-2013-6207 SUPPORTED SOFTWARE VERSIONS*: ONLY impacted versions are listed. HP SiteScope Monitors Software Series - v10.1x, v11.1x, v11.21 BACKGROUND CVSS Version 3.0 and Version 2.0 Base Metrics Reference V3 Vector V3 Base Score V2 Vector V2 Base Score CVE-2013-4835 CVSS:3.0/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H 9.8 (AV:N/AC:L/Au:N/C:C/I:C/A:C) 10.0 CVE-2013-6207 CVSS:3.0/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H 9.8 (AV:N/AC:L/Au:N/C:C/I:N/A:C) 9.4 Information on CVSS is documented in HPE Customer Notice: HPSN-2008-002 The Hewlett Packard Enterprise thanks Andrea Micalizzi aka rgod for working with HPE's Zero Day Initiative to report CVE-2013-4835 to security-alert@hp.com. The Hewlett Packard Enterprise thanks Mike Arnold (Bruk0ut) for working with HPE's Zero Day Initiative to report CVE-2013-6207 to security-alert@hp.com. RESOLUTION HPE has provided SiteScope the resolution in v11.22 Service Pack and in Cumulative Fixes patches on top of11.13, and v10.14 to resolve this issue. Download the update from HPE Software Support Online (SSO) at https://softwaresupport.hpe.com/ and perform the configuration step in the note below. SiteScope v10.14 Windows - Update SIS_00278, SiteScope 10.14 Cumulative Fixes SS1014131211 Linux - Update SIS_00279, SiteScope 10.14 Cumulative Fixes SS1014131211 Solaris - Update SIS_00280, SiteScope 10.14 Cumulative Fixes SS1014131211 SiteScope v11.13 Win 32 - Update SIS_00281, SiS 11.13 32-bit Cumulative Fixes SS111313121 Linux 32 - Update SIS_00282, SiS 11.13 32-bit Cumulative Fixes SS1113131211 Solaris 32 - Update SIS_00283, SiS 11.13 32-bit Cumulative Fixes SS1113131211 Win 64 - Update SIS_00284, SiS 11.13 64-bit Cumulative Fixes SS1113131211 Linux 64 - Update SIS_00285, SiS 11.13 64-bit Cumulative Fixes SS1113131211 Solaris 64 - Update SIS_00286, SiS 11.13 64-bit Cumulative Fixes SS1113131211 Note: To prevent the vulnerability after applying the update an administrator must disable the vulnerable SOAP API by adding the "_disableOldAPIs=true" property to the master.config file. For application compatibility purposes, the default property is set to "false" to support integrations with old versions of BSM/BAC. HISTORY Version:1 (rev.1) - 30 October 2013 Initial release Version:2 (rev.2) - 4 March 2014 added v10.14, v11.13 updates, added CVE-2013-6207/ZDI-CAN-2084 as being addressed by these product updates and configuration changes. Added to title, added vulnerability descriptions and clarified HP Software Support Online description Version:3 (rev.3) - 28 June 2017 Version 3 – 15 June 2017: Updated the SSO portal link and the property file location where the specified flag should be added to complete the mitigation action. Third Party Security Patches: Third party security patches that are to be installed on systems running Hewlett Packard Enterprise (HPE) software products should be applied in accordance with the customer's patch management policy. Support: For issues about implementing the recommendations of this Security Bulletin, contact normal HPE Services support channel. For other issues about the content of this Security Bulletin, send e-mail to security-alert@hpe.com. Report: To report a potential security vulnerability for any HPE supported product: Web Form: https://www.hpe.com/info/report-security-vulnerability Email: security-alert@hpe.com Subscribe: To initiate a subscription to receive future HPE Security Bulletin alerts via Email: http://www.hpe.com/support/Subscriber_Choice Security Bulletin Archive: A list of recently released Security Bulletins is available here: http://www.hpe.com/support/Security_Bulletin_Archive Software Product Category: The Software Product Category is represented in the title by the two characters following HPSB. 3C = 3COM 3P = 3rd Party Software GN = HP General Software HF = HP Hardware and Firmware MU = Multi-Platform Software NS = NonStop Servers OV = OpenVMS PV = ProCurve ST = Storage Software UX = HP-UX System management and security procedures must be reviewed frequently to maintain system integrity. HPE is continually reviewing and enhancing the security features of software products to provide customers with current secure solutions. "HPE is broadly distributing this Security Bulletin in order to bring to the attention of users of the affected HPE products the important security information contained in this Bulletin. HPE recommends that all users determine the applicability of this information to their individual situations and take appropriate action. HPE does not warrant that this information is necessarily accurate or complete for all user situations and, consequently, HPE will not be responsible for any damages resulting from user's use or disregard of the information provided in this Bulletin. To the extent permitted by law, HPE disclaims all warranties, either express or implied, including the warranties of merchantability and fitness for a particular purpose, title and non-infringement." ©Copyright 2025 Hewlett Packard Enterprise Development LP Hewlett Packard Enterprise Development shall not be liable for technical or editorial errors or omissions contained herein. The information provided is provided "as is" without warranty of any kind. To the extent permitted by law, neither HPE nor its affiliates, subcontractors or suppliers will be liable for incidental, special or consequential damages including downtime cost; lost profits; damages relating to the procurement of substitute products or services; or damages for loss of data, or software restoration. The information in this document is subject to change without notice. Hewlett Packard Enterprise Development and the names of Hewlett Packard Enterprise Development products referenced herein are trademarks of Hewlett Packard Enterprise Development in the United States and other countries. Other product and company names mentioned herein may be trademarks of their respective owners.
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HPE has provided SiteScope the resolution in v11.22 Service Pack and in Cumulative Fixes patches on top of11.13, and v10.14 to resolve this issue. Download the update from HPE Software Support Online (SSO) at https://softwaresupport.hpe.com/ and perform the configuration step in the note below. SiteScope v10.14 Windows - Update SIS_00278, SiteScope 10.14 Cumulative Fixes SS1014131211 Linux - Update SIS_00279, SiteScope 10.14 Cumulative Fixes SS1014131211 Solaris - Update SIS_00280, SiteScope 10.14 Cumulative Fixes SS1014131211 SiteScope v11.13 Win 32 - Update SIS_00281, SiS 11.13 32-bit Cumulative Fixes SS111313121 Linux 32 - Update SIS_00282, SiS 11.13 32-bit Cumulative Fixes SS1113131211 Solaris 32 - Update SIS_00283, SiS 11.13 32-bit Cumulative Fixes SS1113131211 Win 64 - Update SIS_00284, SiS 11.13 64-bit Cumulative Fixes SS1113131211 Linux 64 - Update SIS_00285, SiS 11.13 64-bit Cumulative Fixes SS1113131211 Solaris 64 - Update SIS_00286, SiS 11.13 64-bit Cumulative Fixes SS1113131211 Note: To prevent the vulnerability after applying the update an administrator must disable the vulnerable SOAP API by adding the "_disableOldAPIs=true" property to the master.config file. For application compatibility purposes, the default property is set to "false" to support integrations with old versions of BSM/BAC. HISTORY Version:1 (rev.1) - 30 October 2013 Initial release Version:2 (rev.2) - 4 March 2014 added v10.14, v11.13 updates, added CVE-2013-6207/ZDI-CAN-2084 as being addressed by these product updates and configuration changes. Added to title, added vulnerability descriptions and clarified HP Software Support Online description Version:3 (rev.3) - 28 June 2017 Version 3 – 15 June 2017: Updated the SSO portal link and the property file location where the specified flag should be added to complete the mitigation action. Third Party Security Patches: Third party security patches that are to be installed on systems running Hewlett Packard Enterprise (HPE) software products should be applied in accordance with the customer's patch management policy. Support: For issues about implementing the recommendations of this Security Bulletin, contact normal HPE Services support channel. For other issues about the content of this Security Bulletin, send e-mail to security-alert@hpe.com. Report: To report a potential security vulnerability for any HPE supported product: Web Form: https://www.hpe.com/info/report-security-vulnerability Email: security-alert@hpe.com Subscribe: To initiate a subscription to receive future HPE Security Bulletin alerts via Email: http://www.hpe.com/support/Subscriber_Choice Security Bulletin Archive: A list of recently released Security Bulletins is available here: http://www.hpe.com/support/Security_Bulletin_Archive Software Product Category: The Software Product Category is represented in the title by the two characters following HPSB. 3C = 3COM 3P = 3rd Party Software GN = HP General Software HF = HP Hardware and Firmware MU = Multi-Platform Software NS = NonStop Servers OV = OpenVMS PV = ProCurve ST = Storage Software UX = HP-UX