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A supported Gen11 server with a Closed Loop Liquid Cooling Heat Sink may display the Integrated Management Log (IML) entry “No active warranty notification record for Closed-Loop Liquid Cooling Heat Sink for Motherboard location found” due a missing warranty record.
Any HPE Gen11 server with an iLO 6 management processor and a Closed Loop Liquid Cooling Heat Sink installed.
To correct the Closed Loop Liquid Cooling Heat Sink warranty, use the "HPE Closed Loop Liquid Cooling Warranty Utility for Windows x64 Editions". Refer to the link for the installation and usage instructions.
Operating Systems Affected:Not Applicable
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