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On certain systems with incorrect proxy configurations, and with a firmware update via Compute Operations Management (COM), HPE Integrated Lights-Out 5 (iLO 5) may intermittently fail to complete the firmware update.When this occurs, proxy settings cannot be updated through the iLO REST API redfish/v1/managers/1/NetworkProtocol and the iLO web interface (Security ->Access settings ->Network.
Any HPE ProLiant Gen10, HPE ProLiant Gen10 Plus, or HPE ProLiant Gen10 PlusV2 servers with iLO 5 firmware version 3.10 (or later).
As a workaround, perform the following:Perform a Factory Reset of iLO using the iLO REST API.Correct the iLO proxy settings and re-onboard the system to COM.Re-initiate the firmware update via COM. It should proceed successfully if the proxy is configured correctly.This is targeted to be resolved in a future version of the iLO 5 firmware. This advisory will be updated when additional information is available.
Operating Systems Affected:Not Applicable
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