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On HPE servers configured with any of the HPE Broadcom BCM5741x-based network adapters with NVM Image version 226.1.x.x (or prior) listed in the Scope section below; and its NIC FW version prior to 227.1.111.0, in rare instances, a Platform Level Data Model (PLDM) Firmware Package (FWPKG files) installation/update performed via Service Pack for ProLiant (SPP), HPE iLO GUI or iLOrest tool may fail.This issue occurs because the NVM Image version 226.1.x.x (or prior) does not initialize successfully for the PLDM firmware update process.
Any HPE ProLiant platform configured with any of the following HPE Broadcom NetXtreme E-Series-based network adapters with NVM Image version 226.1.x.x (or prior):HPE Ethernet 10Gb 2-port SFP+ BCM57414 Adapter (P08421-B21)HPE Ethernet 10Gb 2-port FLR-SFP+ BCM57414 Adapter (P08440-B21)HPE Ethernet 10Gb 2-port BASE-T BCM57416 Adapter (813661-B21)HPE Ethernet 10Gb 2-port FLR-T BCM57416 Adapter (817721-B21)HPE Ethernet 10/25Gb 2-port SFP28 BCM57414 Adapter (817718-B21)HPE Ethernet 10/25Gb 2-port FLR-SFP28 BCM57414 Adapter (817709-B21)Broadcom BCM57412 Ethernet 10GB 2-port SFP+ Adapter for HPE (P26259-B21)Broadcom BCM57412 Ethernet 10GB 2-port SFP+ OCP3 Adapter for HPE (P26256-B21)Broadcom BCM57416 Ethernet 10GB 2-port BASE-T Adapter for HPE (P26253-B21)Broadcom BCM57416 Ethernet 10GB 2-port BASE-T OCP3 Adapter for HPE (P10097-B21)Broadcom BCM57414 Ethernet 10/25GB 2-port SFP28 Adapter for HPE (P26262-B21)Broadcom BCM57414 Ethernet 10/25GB 2-port SFP28 OCP3 Adapter for HPE (P10115-B21)Note:The network adapter(s) in this document are affected by a naming standard change for HPE products to help customers quickly and easily identify the specific vendor and model while configuring HPE platforms. For more information about the name changes and for identification purposes, refer to the following Customer Notice:HPE Network Adapters - Product Renaming Framework And Plan For HPE Network Adapters
If the issue has already occurred, perform a Server AC power-cycle to recover from the network adapter failures, and update to NVM Image version 227.1.111000 (or later) available at the following URLs:HPE Broadcom NetXtreme-E Firmware Package for BCM5741x adapters Version 227.1.111000 (Or Later)Broadcom Firmware Package for BCM5741x adapters Version 227.1.111.0Note:The firmware components above are included in the following Patch Bundles for SPP:Patch bundle for Gen10 SPP 2023.09.00.00 version 2023.09.00.02 (or later).Patch bundle for Gen11 SPP 2023.10.00.00 version 2023.10.00.02 (or later).Revision HistoryDocument VersionRelease DateDetails2January 9, 2025Component URL in the Resolution section has been updated and corrected.1April 23, 2024Original Document Release.
Operating Systems Affected:Not Applicable
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