OPERATIONAL DEFECT DATABASE
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Scenario 1While attached to HPE MR Gen10 Plus/Gen11 controllers, on drives that display a predictive failure or failed state, the drive status is changed to a "warning/critical" health value on the HPE Integrated Lights-Out (iLO) Storage Information page, but the status erroneously shows "OK" in the iLO Server Health tab.The drive status is correct in the iLO Storage Information page:The storage status is incorrect in the iLO Server Health tab:Scenario 2While attached to HPE MR Gen10 Plus/Gen11 controllers, Storage Volume displays a Degraded state, the Volumes status is change to a “warning” health value on the HPE Integrated Lights-Out (iLO) Storage Information page, but the status erroneously shows "OK" in the iLO Server Health tab.The Volume status is correct in the iLO Storage Information page:The storage status is incorrect in the iLO Server Health tab:
This advisory applies to all HPE MR Gen10 Plus/Gen11 controllers.
Drives in a predictive failure or failed state display the correct status in the iLO Storage Information page.This issue is fixed in HPE MR controller firmware version 52.28.3-5681. To download controller firmware version 52.28.3-5681 (or later), perform the following steps:Go to theHewlett Packard Enterprise Support Center.Enter a product name (e.g., "HPE Compute MR Controller") in the text search field and wait for a list of Suggested Products to display. From the Suggested Products list displayed, identify the desired product and select it.Click theDrivers and Softwaretab, and from the filter menu, select the Software Type -Firmware.Locate and select controller firmware version 52.28.3-5681 (or later) for your controller model. To ensure that you have selected the latest version of the firmware/driver, click theRevision Historytab to check if a new version of the firmware/driver is available.For more important information, review theRelease Notestab.Click theDownloadbutton.Revision HistoryDocument VersionRelease DateDetails3March 27, 2025Updated the Resolution section with controller firmware version 52.28.3-5681, which contains the fix, and download instructions2April 18, 2024Updated the title to add "Storage Volume", divided the Description section to show two scenarios (adding Scenario 2), and updated images1March 19, 2024Original Document Release
Operating Systems Affected:Not Applicable
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