Info
Scenario 1
While attached to HPE MR Gen10 Plus/Gen11 controllers, on drives that display a predictive failure or failed state, the drive status is changed to a "warning/critical" health value on the HPE Integrated Lights-Out (iLO) Storage Information page, but the status erroneously shows "OK" in the iLO Server Health tab.
The drive status is correct in the iLO Storage Information page:
The storage status is incorrect in the iLO Server Health tab:
Scenario 2
While attached to HPE MR Gen10 Plus/Gen11 controllers, Storage Volume displays a Degraded state, the Volumes status is change to a “warning” health value on the HPE Integrated Lights-Out (iLO) Storage Information page, but the status erroneously shows "OK" in the iLO Server Health tab.
The Volume status is correct in the iLO Storage Information page:
The storage status is incorrect in the iLO Server Health tab:
Scope
This advisory applies to all HPE MR Gen10 Plus/Gen11 controllers.
Resolution
Drives in a predictive failure or failed state display the correct status in the iLO Storage Information page.
This issue will be fixed in a future HPE MR controller firmware release. This document will be updated when more information is available.
Revision History
Document Version
Release Date
Details
2
April 18, 2024
Updated the title to add "Storage Volume", divided the Description section to show two scenarios (adding Scenario 2), and updated images
1
March 19, 2024
Original Document Release
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